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Commercial Operations Data Officer

2 months ago

Manchester, United Kingdom CLYDE UK SERVICES COMPANY Full time
About the Role

Clyde UK Services Company is seeking a highly experienced and skilled professional to lead our Workplace Services and Facilities Management operations in the UK and ROI.

The successful candidate will be responsible for driving exceptional service delivery across our 14 UK and ROI office locations, leading on the day-to-day operation and delivery of external supplier key performance indicators, and maintaining key relationships with suppliers.

Key Responsibilities
  • Develop and drive the continual delivery of a market-leading workplace experience across our UK and ROI office locations.
  • Own Workplace Services and Facilities Management operations, developing and agreeing key priorities and managing the implementation of enhanced ways of working.
  • Drive the implementation of self-service technologies to improve efficiency and reduce manual ways of working.
  • Take responsibility for initiatives and actions relating to the firm's net zero targets and the wider sustainability agenda.
  • Implement and maintain a high-performance culture within the Workplace Services and Facilities Management teams, and lead on performance management where appropriate.
  • Review and define Workplace operations in line with changing business needs and priorities.
  • Demonstrate a clear understanding of the wider business, the impact Workplace Services and Facilities Management has in achieving the firm's wider financial goals, and how to motivate the team to understand this and deliver exceptional outcomes.
  • Influence senior stakeholders to engage with updated Workplace Services and Facilities Management processes and/or ways of working.
  • Provide and utilise data insights to ensure effective decision making and drive efficiencies.
Requirements
  • Significant leadership experience of both the Workplace Services and Facilities Management functions.
  • Strong track record of managing performance and able to demonstrate how they have implemented and maintained high-performance cultures.
  • Experience of working with and meeting environmental/net zero key performance indicators.
  • Ability to work at the most senior level and gain the confidence of other leaders by establishing excellent relationships and building credibility.