Food and Beverage Operations Director
13 hours ago
At Mercure Oxford Hawkwell House, we strive to craft unforgettable experiences for our guests through genuine connections. Our Food and Beverage Manager will be at the forefront of delivering exceptional dining experiences, ensuring customer satisfaction, and driving business profitability.
Responsibilities
- Direct the daily operations of the restaurant and bar, managing the F&B team to guarantee customer satisfaction and business success.
- Oversee food and beverage costs, maintain menu standards, and manage inventory efficiently.
- Provide guidance and support to the F&B team, helping them achieve their potential and accomplish overall departmental objectives.
- Ensure the Food & Beverage outlet runs efficiently, with customers satisfied with the quality of food, drink, and service they receive.
- Work with duty managers to guarantee seamless operations and customer satisfaction.
Requirements
- Minimum 2 years of relevant experience in food and beverage management.
- Excellent customer service skills and strong communication abilities.
- Knowledge of food and beverage menu items, basic math proficiency for handling transactions, and attention to detail in all tasks.
- Ability to work efficiently in a fast-paced environment, understanding of hygiene and safety practices, and flexibility in work schedule including evenings and weekends.
Accor Benefits
- Free night stays in UK hotels and 50% discount in any Accor Restaurant (T&C Applies).
- Discounted hotel rates worldwide in Accor Hotels.
- Continuously learn and develop yourself with our Accor Academy.
- Support your wellbeing in your professional and personal lives.
- Grow your experience anywhere, exploring limitless opportunities across 5000 hotels in over 100 countries.
- Participate actively in initiatives to build a more inclusive and sustainable world.
- And many more benefits and perks; our objective is simple: make you grow and give you the spark to unleash your personality.
Employment Details
No remote work; full-time employment.
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