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Administrative Support Specialist

2 months ago

Clerkenwell, United Kingdom Hays Business Support Full time

Job Summary:

This is an exciting opportunity to join Hays Business Support as an Administrative Support Specialist. As a key member of our team, you will provide administrative support to our Senior Leaders in HR, including supporting the work of the Talent and Capabilities Team.

Key Responsibilities:

  • Organize meetings with internal and external stakeholders, including room bookings and reception arrangements.
  • Take minutes at formal meetings and produce and circulate them as required.
  • Develop templates and documents in Word, Excel, PowerPoint, and other packages.
  • Maintain mail distribution lists, organizational charts, and other documents used across HR.
  • Collect and distribute physical post, scan and email colleagues if they are off-site.
  • Assist in developing step-by-step guides to make existing processes easier to follow.
  • Work with colleagues to update the HR intranet content to make HR information easier to find and understand.
  • Support the continual review of internal processes to ensure the most suitable HR functions are carried out by the most appropriate roles.
  • Manage the Talent and Capabilities email account, dealing with frontline enquiries and signposting enquirers to relevant policies.
  • Liaise with the Talent and Capabilities Team on more complex queries.
  • Be the first point of contact for external facilitators, managing reception and escorting arrangements as required.
  • Circulate and collate training evaluation forms.
  • Assist with the administration and management of training records and reporting.
  • Support senior HR colleagues in periods of peak activity, such as the processing of the annual pay award and the management of the in-year bonus scheme.
  • Support engagement with staff by ensuring that information on the intranet remains up-to-date and relevant.
  • Organize stationery and other consumables for HR as required.
  • Report issues with the HR workspace to the relevant helpdesks and follow through to resolution.

What You'll Get in Return:

  • Hybrid and flexible working arrangements.
  • Opportunities for development and additional training.
  • Potential permanent opportunity after 6 months.
  • Competitive hourly rate of £18.50 including holiday pay.