E-Commerce Assistant
3 weeks ago
About Woking & Sam Beare Hospices
We are a patient-centred charity that delivers palliative and end of life care to those with advanced life-limiting illnesses, who live in Northwest Surrey.
Job Role: E-Commerce Assistant
We are seeking an E-Commerce Assistant to join our team, who will be responsible for assisting with the day-to-day operations of our online store.
Key Responsibilities:
- Assist with the management of our online store, including product listings, pricing, and inventory management.
- Process customer orders, respond to customer inquiries, and resolve any issues that may arise.
- Assist with the development and implementation of our e-commerce strategy, including researching new technologies and trends.
- Work closely with our retail team to ensure seamless integration between our online and offline channels.
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
Requirements:
- GCSE English and Maths (or equivalent)
- Photographic flair
- Excellent IT skills
- Numerate
- Literate, with strong grammar skills
- Able to plan, organise and prioritise tasks
- Ability to calculate and record basic sums to enable accurate completion of banking and trading statements
- Basic IT skills
- Understanding of the current ecommerce environment
- Effective communicator with excellent communication skills both face to face and in the written form
- Understanding of safe working practices
Benefits:
- Annual Leave: 25 days rising to 27 days after 2 years' service, rising to 28 days after 5 years' service
- Flexible Working: We fully support flexible working opportunities including working part time depending on the role
- Free Parking: Free parking is available
- Employee Counselling: Counselling sessions are available to all members of staff
- Discounted Complementary Therapies: Our Wellbeing Team offer discounted therapies to all members of staff including massages and reflexology and Staff Wellbeing Days
- Blue Light Discount Card: Staff can apply for a Blue Light card that offers discounts across 15, retailers
- On Site Café: Our Garden Café based at the Hospice in Goldsworth Park offers a range of hot and cold food options including sandwiches and jacket potatoes. Hot and cold drinks and snacks with a discount offered to all members of staff
About Us
We are passionate about our colleagues' careers. Along with our commitment to provide every colleague with a personal development plan to achieve their vocational goals, we provide the following industry leading benefits.
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