Ecommerce Specialist

**Our Company**:
For over four decades, FOX has been an industry leader in the design and development of high-performance suspension products for motorcycles, mountain bikes, off-road cars and trucks, ATVs, UTVs and snowmobiles.
FOX equipped vehicles and racers have stood atop podiums in every sport in which we’ve competed — from the sands of Baja to the dunes of Dakar.
As part of our globalization efforts, we are expanding our operations in the UK to better support our dealers, distributors and community of riders. Based out of our new facilities in Woking, we are searching for an experienced
**eCommerce Specialist**
**(M/F/d**.

**Your mission**:
The European Ecommerce Specialist has the unique opportunity to support the European arm of our eCommerce business. The position requires someone with a range of talents and a mind for business and entrepreneurialism. Our websites and global eCommerce are in the formative stage - It’s your job to support taking it to the next level.
Located in our Woking, UK office. In your role you will be directly responsible for the evolution and implementation of eCommerce systems to our European operations. You will be expected to manage sites, find opportunities to scale and install systems across our entire business while ensuring eCommerce sales growth and marketing opportunities are well taken care of.

If you are driven to win and love an entrepreneurial environment this position is for you.

**OUR TEAM**:
Our team is going global and you will be the lead for our European eCommerce, reporting to the eCommerce Sr. Manager in Vancouver, Canada. We strive to build an eCommerce business that excels both in customer service and digital experience. We are looking for someone that thinks outside the box, will get their hands dirty and drive change.

**OUR TEAM**:
Our team is going global and you will be the lead for our European eCommerce, reporting to the eCommerce Sr. Manager in Vancouver, Canada. We strive to build an eCommerce business that excels both in customer service and digital experience. We are looking for someone that thinks outside the box, will get their hands dirty and drive change.

**Position Responsibilities**:

- To be a significant contributor to our growing eCommerce team as our only European representative. Your insight, research and dedication will provide guidance to our team and internal partners.
- Manage our B2B and B2C websites across our brand portfolio
- Recommendation and implementation of apps and integrations to improve efficiency/sales/profits
- Providing insight, findings and opportunities to improve our global sites to increase sales and engagement
- Manage and build the European eCom marketing calendar
- Perform regular site audits for quality and experience to better the UX/UI
- Daily care of our European sites
- Gathering of price lists, SKUs and product descriptions from each department to ensure timely product launches
- Assistance and delivery of KPI reports.
- Liaise with marketing and sales teams for product launches, changes and updates
- New product uploads, specification updates, price changes
- Web design updates (banner/product image changes, navigations and collection creation)
- Site maintenance, trouble shooting and new feature implementation
- Collaborate with all departments across our global offices
- Advocate for best practices in eCom, corporate efficiencies and new technologies

Secondary Responsibilities
- Aid in the analysis of data to improve site change
- Aid in the growth plan and site strategies
- Site merchandizing
- New eCommerce initiative support

**Your profile**:
**Specific Knowledge, Skills or Abilities Required**:
**REQUIREMENTS**:

- We value both educational and personal experiences and welcome applicants who understand the fundamentals of eCommerce and want to grow with a leading team. Along with some eCommerce experience strong computer proficiency and an intermediate understanding of Excel formulas is essential.
- Experience with Shopify or similar platform (Magento, Big Commerce, Woo Commerce) is necessary
- Confidence to run an entire web business without hourly or daily supervision
- Experience with Google analytics and entry level liquid language is beneficial
- Comfortable with new technology and marketing practices
- Strong drive and passion to succeed
- Resilience and the ability to learn from failure
- A desire to learn and grow with the team
- Confident and not scared to speak their opinion to the team
- Very organized and comfortable implementing organization to the team where needed
- Self-motivated hard worker who jumps in to help where ever possible

**Nice to haves**
- Knowledge or interest in the bike industry would help but is not required
- Knowledge of PIM software (Akenoe or others)
- Copywriting experience
- Proficient English writing in a customer/public facing setting
- Knowledge or fluency in German is an asset

**Your Profile**:
**Competencies**:

- ** Customer Mindset**