Operational Leadership Role

5 days ago


Leeds, Leeds, United Kingdom Carers Leeds Full time
About the Role

We are seeking an experienced Operational Manager to join our team at Carers Leeds. As a key member of our Senior Management Team, you will play a crucial role in managing a dedicated team and overseeing key areas of our service delivery.

Key Responsibilities
  • Manage our busy Carers Leeds Advice and Support Team, ensuring the smooth running of our Advice Line and Triage process.
  • Oversee the delivery of Carers Leeds benefits offer and lead a team of Carers Support Workers who work across our service.
  • Develop and implement strategies to improve service delivery and achieve our organisational goals.
  • Collaborate with other Operational Managers and the Senior Management Team to ensure the service we deliver is of the highest quality.
Requirements
  • Strong leadership skills and experience in managing a team.
  • Confidence in overseeing several different areas of work and the ability to manage change.
  • Excellent communication and interpersonal skills.
  • A commitment to equality, diversity, and inclusion.
What We Offer
  • A competitive salary and excellent benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.

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