Care Manager

2 days ago

Hull, Kingston upon Hull, United Kingdom Helping Hands Full time

About Helping Hands

Helping Hands is a leading provider of home care services, dedicated to supporting adults of all ages to maintain their independence and stay in the place they know and love.

We have over 150 branches across England and Wales, and we're committed to delivering the highest standard of care to our customers.

Main Responsibilities

  • Oversee the day-to-day operations of the branch to ensure efficiency, profitability, and exceptional customer care.
  • Hold the CQC/CIW registration for the branch and ensure compliance with regulatory guidelines.
  • Recruit and develop a team of carers, providing guidance and support throughout the recruitment process.
  • Identify new business opportunities and contribute to the commercial growth of the branch.
  • Regularly review branch operations to ensure customer needs are met and exceeded.
  • Communicate and implement policies and procedures effectively within the branch.
  • Support staff and carers with training and development opportunities.

About You

To succeed in this role, you'll need a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll require knowledge of regulatory requirements and best practice in line with CQC/CIW guidance, as well as experience in the care sector at management level.

Benefits

  • Opportunities for career progression and professional growth
  • 23 days annual leave, rising to 25 after 2 years of service
  • Access to our employee assistance program
  • Support for nationally recognized qualifications
  • Refer a friend scheme
  • Bonus scheme
  • Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all staff.

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