Customer Service Support Specialist

2 days ago


High Wycombe, Buckinghamshire, United Kingdom CPI SELECTION Full time

Role Overview

We are seeking an experienced Customer Service Support Specialist to join our team at CPI Selection in High Wycombe. This is a full-time opportunity for someone who enjoys working in a fast-paced, customer-focused environment.

The successful candidate will have demonstrable experience of supporting incoming queries from customers and responding to inquiries within the required SLA's.

Key Responsibilities

  • Supporting incoming queries from customers by phone or email
  • Responding to inquiries within the required SLA's
  • Liaising with external colleagues and supporting the field-based team with arranging appointments

Requirements

  • Demonstrable experience of working within a fast-paced, customer-focused environment
  • Dedicated, reliable, and committed to delivering an excellent service to customers
  • Excellent attention to detail and strong communication skills

Salary & Benefits

This role offers a competitive salary of £23,795 per annum, making it an attractive opportunity for those looking to advance their careers in customer service.

In addition to the salary, we offer a supportive and motivational management team, providing a service that really does make a difference.

Easily accessible with public transport, with both bus routes available.



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