Customer Service Manager

3 days ago


Maidstone, Kent, United Kingdom Mr Clutch Autocentres Full time
Job Overview

We are seeking a highly skilled Complaints Manager to join our team at Mr Clutch Autocentres. As a key member of our operations team, you will play a crucial role in ensuring exceptional customer service and driving business growth.

Compensation Package

The successful candidate can expect a competitive salary of £30,000 - £40,000 per annum, depending on experience. In addition, we offer an excellent bonus structure, career development opportunities, and a comprehensive training program at our IMI-approved Training Academies.

About the Role

The primary objective of this role is to promote and maintain the Company image as a brand ambassador while maximising volume to ensure profit and financial targets are met. This includes maintaining company housekeeping standards, strictly adhering to operational procedures, and providing exceptional customer service.

Key Responsibilities
  • Promoting and maintaining the Company image
  • Maximising volume to meet profit and financial targets
  • Maintaining company housekeeping standards
Benefits
  • Competitive Salary: £30,000 - £40,000 per annum
  • Excellent Bonus Structure
  • Career Development Opportunities
  • Training at our IMI-approved Training Academies (Strood/Reading)
  • Uniform
  • Company Discount
  • Pension Scheme


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