Customer Service Representative

5 days ago


Maidstone, Kent, United Kingdom Lipscomb Full time
Job Title

Aftersales Contact Centre Representative at Lipscomb Cars in Maidstone, Kent

About Us

Lipscomb Cars is a privately owned multi-franchise automotive business operating Volvo, Alfa Romeo, Jeep, Fiat, Abarth & Fiat Professional.

Job Overview

We are seeking enthusiastic and committed individuals to join our growing aftersales contact centre. Based at our state-of-the-art dealership, you will liaise with customers and prospects by telephone for routine service, maintenance or repair bookings.

Key Responsibilities
  1. Contact customers and prospects by telephone
  2. Take bookings by obtaining and verifying information
  3. Maintain database and contact call logs
  4. Provide product/service information by answering questions and offering assistance
  5. Identify and overcome objections
  6. Promote and prospect the business as directed
Requirements
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices, database management
  • Customer focus and adaptability to different personality types
  • Confident and effective communication skills
What We Offer

In return, we offer excellent career opportunities, manufacturer training, 20 days holiday rising to 25 days long service, company pension scheme, staff discount.

Salary

£50 per hour + benefits

Contract Details
  • Permanent contract
  • 20-25 hours per week (Monday to Friday)


  • Maidstone, Kent, United Kingdom CV-Library Full time

    CV-Library is seeking a Customer Service Representative to provide exceptional service to customers, handling bookings, invoicing and administration tasks in our Maidstone, Kent office.About the RoleThis is a permanent full-time position with a competitive basic salary of £28,000 and OTE up to £31,000. The ideal candidate will have previous experience in a...


  • Maidstone, Kent, United Kingdom CV-Library Full time

    Job Title: Customer Service RepresentativeWe are seeking enthusiastic individuals to join our team as customer service representatives. Our client, a leading provider of cross-Channel travel, is looking for people with a passion for delivering exceptional customer experiences.Main Responsibilities:Provide friendly and efficient customer service to meet the...


  • Maidstone, Kent, United Kingdom Tesco Partners Full time

    Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at Tesco Partners. As a key member of our sales team, you will be responsible for delivering exceptional customer service and contributing to the success of our store.


  • Maidstone, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Maidstone, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries efficiently and effectively.Key Responsibilities:Provide accurate information regarding products and services.Resolve customer issues...


  • Maidstone, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver exceptional service and support to our customers at beBee Professionals in Maidstone.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school...


  • Maidstone, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Job Description: We are seeking a skilled Customer Service Representative - Insurance to join our team at Barker Munro Recruitment Ltd. As a Customer Service Representative - Insurance, you will be responsible for providing excellent customer service and selling insurance products. This is a 100% office-based role with a comprehensive training scheme.Key...


  • Maidstone, Kent, United Kingdom CV-Library Full time

    We are seeking enthusiastic individuals to work as Customer Service Representatives. Our client, a leading provider of cross-Channel travel, is looking for people with a passion for delivering exceptional customer service.Key Responsibilities:Provide friendly and efficient customer service to meet the needs of customers.Answer customer inquiries and resolve...


  • Maidstone, Kent, United Kingdom CV-Library Full time

    European Language Online Chat RepresentativeThis is a home-based role with one day per week in the office. The successful candidate will be responsible for providing exceptional customer service to clients through various email correspondence and online chat.The salary for this position is £28,000 per annum, plus a quarterly bonus of £2,500 - £3,500.Key...


  • Maidstone, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries via phone, email, and chat.Providing accurate product information and resolving customer issues efficiently.Collaborating with internal teams to ensure seamless customer experiences.Managing...


  • Maidstone, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Maidstone, we're seeking highly motivated Customer Service Representatives to contribute to our dynamic team. As a key member, you'll deliver exceptional customer experiences and collaborate with colleagues to drive operational success.Key Responsibilities:Engage with customers, providing prompt and professional service.Participate...


  • Maidstone, Kent, United Kingdom Clarion Housing Full time

    About the RoleWe are seeking a skilled and experienced Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a professional and timely manner.Salary and BenefitsThe successful candidate will...


  • Maidstone, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Maidstone, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...


  • Maidstone, Kent, United Kingdom CV-Library Full time

    CV-Library is seeking a motivated Customer Service Representative to join their team in Hythe, Kent.About the Role:This Sales Associate position involves providing excellent customer service and maintaining a clean and organized sales floor.The ideal candidate will be enthusiastic, hard working, and resilient with excellent communication and interpersonal...


  • Maidstone, Kent, United Kingdom SLS Recruitment Full time

    Key ResponsibilitiesProvide excellent customer service and build strong relationships with clientsMeet and exceed sales targets through effective sales strategies and techniquesWork closely with the sales team to achieve business objectives and growthAs a Customer Service and Sales Representative, you will have the opportunity to work in a fun and dynamic...


  • Maidstone, Kent, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    We are currently looking for an enthusiastic Customer Service Representative to join our team at the White Horse. As a key member of our hospitality team, you will provide exceptional service and support to our guests, ensuring their experience is truly unforgettable.What's in it for me?Flexible shifts - perfect for balancing work and personal life.A...


  • Maidstone, Kent, United Kingdom Poundstretcher Full time

    We are currently looking for a Customer Service Representative to join our team as a Part Time Key Holder working 8 hours per week. The successful candidate will be responsible for delivering an exceptional shopping experience for customers, reviewing sales performance, and ensuring all company standards are implemented and maintained.We estimate the salary...


  • Maidstone, Kent, United Kingdom McDonald's United Kingdom Full time

    A Message from Our TeamWelcome to McDonald's United Kingdom, where we value our employees and provide opportunities for growth. We are a dynamic team dedicated to serving our customers with a smile.Our RestaurantWe operate in Folkestone services on the M20 near Hythe, serving customers who pass through our busy location every day.Your Job DescriptionYou will...


  • Maidstone, Kent, United Kingdom CV-Library Full time

    Job OverviewWe are currently seeking a skilled Complaints Assistant to join our team on a temporary basis. As a Complaints Assistant, you will play a crucial role in handling customer feedback and ensuring that our organisation provides exceptional customer service.Duties:Provide expert advice to complaint handlers on decisionsEffectively manage the...


  • Maidstone, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Maidstone. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service, responding to...


  • Maidstone, Kent, United Kingdom OneRetail Full time

    Job Description:We are seeking a skilled and enthusiastic Part-Time Barista to join our team at OneRetail. As a Barista, you will be responsible for delivering exceptional customer service and preparing high-quality beverages in a fast-paced environment.About the Role:This is a part-time opportunity contracted to 15 hours per week, with a competitive hourly...