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Growth Consultant
1 month ago
Job Title: Growth Consultant
Job Summary:
We are seeking a highly motivated and experienced Growth Consultant to join our team at Emarsys. As a Growth Consultant, you will be responsible for driving revenue growth within our Existing Business portfolio by focusing on upselling and cross-selling technology solutions for contract expansions.
Main Responsibilities:
- Identify and execute upselling and cross-selling opportunities within the existing customer base to drive contract expansions and revenue growth.
- Collaborate with Client Success Managers to develop strategies for group expansions, increasing Emarsys' presence within client organisations.
- Support Client Success Managers in understanding and assessing the business objectives of their accounts.
- Demonstrate the value and ROI of Emarsys' solutions to senior stakeholders, promoting deeper integration of Emarsys' technology into their operations.
- Use your knowledge of digital marketing best practice and Emarsys solutions to oversee client growth and deliver a return on the clients' Emarsys investment.
Requirements:
- Minimum 2-4 years of experience in a software sales or customer success role, preferably within a SaaS company.
- Proven track record of meeting or exceeding sales quotas and driving revenue growth through upselling and cross-selling.
- Experience with digital marketing, marketing automation, or CRM software is highly desirable.
- A highly energetic individual with a passion for technology and everything digital, experienced in a results-driven role.
- Knowledge in the online marketing space.
- Comfortable in a fast-paced, high-growth environment.
- Demonstrated ability to deal with change, think strategically, and make complex decisions.
- Excellent Client management and relationship building skills.
- Great negotiation and strong communication skills (written and verbal).
- Strong problem-solving skills, customer-focused with a positive attitude.
- Strong technology skills. You should be able to do complete product demonstrations and credibly discuss technical topics such as data integration, XML APIs, etc.
- Confidence in presenting to large groups of people.
- Process and task-oriented; very organized and diligent.
- Self-motivated but able to work as part of a team.
- Proficiency in local language and English is a prerequisite.
- Experience in using Salesforce or other CRM tools.
- Thorough knowledge of MS Office software (e.g., Project, Access, Excel, Word, Power Point).
Work Environment:
- Primarily office-based with regular travel to client sites as needed.