Senior Operations Analyst

2 weeks ago


Wrexham, Wrexham, United Kingdom DTCC Full time
About the Role

We are seeking a highly skilled and detail-oriented Senior Operations Analyst to join our Global Service Bureau team at DTCC. As a key member of our team, you will be responsible for the accurate setup, maintenance, and enrichment of Standing Settlement Instructions in ALERT, as well as generating reports for clients.

Key Responsibilities
  • Actively handle multiple projects, ensuring timely completion and high accuracy.
  • Respond to client requests regarding Global Service Bureau services.
  • Manage assigned cases in Salesforce, making necessary updates and collaborating with clients to confirm case closure.
  • Adhere to quality standards and ensure 100% compliance with Information Security and Client Confidential Information policies.
  • Generate various reports for clients, including benchmark reports and data quality initiative reports.
Requirements
  • Minimum of 3 years' experience in a similar role.
  • Excellent collaboration and communication skills.
  • Ability to work with the team to review deliverables and ensure quality and accuracy.
What We Offer

We provide top-class training and development opportunities to help you grow and succeed in your career. This role also comes with an attractive shift allowance of £3500 per annum.



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