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Senior Operations Analyst
2 months ago
We are seeking a highly skilled and detail-oriented Solutions Operations Senior Analyst to join our team at DTCC. As a key member of our Global Service Bureau team, you will be responsible for ensuring the accurate set-up, maintenance, and enrichment of Standing Settlement Instructions in ALERT, as well as generating reports for clients.
Key Responsibilities- Actively handle multiple projects, taking responsibility for meeting required turn-around time commitments and ensuring the highest level of accuracy.
- Respond to client requests regarding Global Service Bureau services, manage assigned cases in Salesforce, and make necessary updates.
- Adhere to agreed quality standards in executing all assigned tasks, ensuring 100% compliance to Information Security and Client Confidential Information policies.
- Generate various reports for clients, including benchmark reports and data quality initiative reports.
- Minimum of 3 years' experience in a similar role.
- Collaborates well within and across teams, communicates openly with team members and others.
- Works with the team to review deliverables and ensure quality and accuracy.
We offer top-class training and development opportunities to help you grow and succeed in your career. This role also comes with an attractive shift allowance of £3500 per annum.
