Current jobs related to Customer Experience Lead - Coventry, Coventry - Three UK

  • Project Manager

    2 weeks ago


    Coventry, Coventry, United Kingdom Global Experience Specialists Full time

    Project Manager - Operations LeadWe are seeking a highly skilled Project Manager - Operations Lead to join our team at Global Experience Specialists. As a key member of our Operations team, you will be responsible for leading and successfully managing all post-sale fabrication and warehouse service projects orders through the production and fulfilment...


  • Coventry, Coventry, United Kingdom Elliot Marsh Head Hunting Partners Full time

    Our client, Elliot Marsh Head Hunting Partners, is seeking a Director of Customer Experience to lead their customer service team.Key responsibilities include:Developing and implementing customer service strategies to drive business growthLeading a team of customer service professionals to deliver exceptional customer experiencesCollaborating with...


  • Coventry, Coventry, United Kingdom Elliot Marsh Head Hunting Partners Full time

    About Elliot Marsh Head Hunting Partners:We are working with a leading organisation within the FM space, providing a range of hard and soft engineering services to their clients.Job Overview:We are seeking a highly skilled Head of Customer Care to join their team.Key Responsibilities:• Lead the customer care team to deliver exceptional customer service•...


  • Coventry, Coventry, United Kingdom Elliot Marsh Head Hunting Partners Full time

    About Elliot Marsh Head Hunting Partners:We are working with a leading organisation within the FM space, providing a range of hard and soft engineering services to their clients.Job Overview:We are seeking a highly skilled Head of Customer Care to join their team.Key Responsibilities:• Lead the customer care team to deliver exceptional customer service•...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and analytical solutions, empowering scientists to make groundbreaking discoveries and develop innovative applications that improve human life. As a Customer Experience Specialist, you will play a critical role in ensuring that our customers receive exceptional support and service from...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading scientific instruments and high-value analytical and diagnostic solutions provider. We are seeking a highly skilled Customer Experience Specialist to join our team.The ideal candidate will be responsible for ensuring exceptional customer experience from initial inquiry to order entry and cash communication. Key...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and high-value analytical and diagnostic solutions. We are seeking a highly skilled Customer Experience Specialist to join our team.ResponsibilitiesProvide exceptional customer experience through initial inquiry to order entry and cash communication.Receive, track, and prequalify all...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and high-value analytical and diagnostic solutions. We are seeking a highly skilled Customer Experience Specialist to join our team.ResponsibilitiesProvide exceptional customer experience through initial inquiry to order entry and cash communication.Receive, track, and prequalify all...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and high-value analytical and diagnostic solutions. We are seeking a highly skilled Customer Experience Specialist to join our team.ResponsibilitiesProvide exceptional customer experience through initial inquiry to order entry and cash communication.Receive, track, and prequalify all...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and high-value analytical and diagnostic solutions. We are seeking a highly skilled Customer Experience Specialist to join our team.ResponsibilitiesProvide exceptional customer experience through initial inquiry to order entry and cash communication.Receive, track, and prequalify all...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and high-value analytical and diagnostic solutions. We are seeking a highly skilled Customer Experience Specialist to join our team.ResponsibilitiesProvide exceptional customer experience through initial inquiry to order entry and cash communication.Receive, track, and prequalify all...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and high-value analytical and diagnostic solutions. We are seeking a highly skilled Customer Experience Specialist to join our team.ResponsibilitiesProvide exceptional customer experience through initial inquiry to order entry and cash communication.Receive, track, and prequalify all...


  • Coventry, Coventry, United Kingdom Nixor Full time

    About NixorNixor is a leading provider of luxury automotive services, dedicated to delivering exceptional client experiences and support.Job SummaryWe are seeking a skilled Complaints Handler to join our team in the Complaints/Relationship Centre, an integral division within our Customer Experience function.Key ResponsibilitiesServe as a knowledgeable...


  • Coventry, Coventry, United Kingdom Nixor Full time

    About NixorNixor is a leading provider of luxury automotive services, dedicated to delivering exceptional client experiences and support.Job SummaryWe are seeking a skilled Complaints Handler to join our team in the Complaints/Relationship Centre, an integral division within our Customer Experience function.Key ResponsibilitiesServe as a knowledgeable...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and high-value analytical and diagnostic solutions. We are seeking a highly skilled Customer Experience Specialist to join our team.Key ResponsibilitiesReceive, track, and respond to all incoming inquiries from internal and external customersPrequalify and assign inquiries to relevant...


  • Coventry, Coventry, United Kingdom Bruker Full time

    About the RoleBruker is a leading provider of scientific instruments and high-value analytical and diagnostic solutions. We are seeking a highly skilled Customer Experience Specialist to join our team.Key ResponsibilitiesReceive, track, and respond to all incoming inquiries from internal and external customersPrequalify and assign inquiries to relevant...


  • Coventry, Coventry, United Kingdom Jaguar & Land Rove Full time

    Unlock Your Potential in a Commercial Role at Jaguar Land RoverJoin a team of strategically-minded problem-solvers who are reimagining the future of modern luxury. As a Customer Experience Engineer, you will work alongside forward-thinking individuals who are passionate about delivering extraordinary customer experiences, sustainability, and innovation.Key...


  • Coventry, Coventry, United Kingdom Jaguar & Land Rove Full time

    Unlock Your Potential in a Commercial Role at Jaguar Land RoverJoin a team of strategically-minded problem-solvers who are reimagining the future of modern luxury. As a Customer Experience Engineer, you will work alongside forward-thinking individuals who are passionate about delivering extraordinary customer experiences, sustainability, and innovation.Key...


  • Coventry, Coventry, United Kingdom Jaguar Land Rover Full time

    About the RoleIn a commercial role at Jaguar Land Rover, you can reimagine the future of modern luxury. As a key member of our Customer Experience team, you'll work alongside strategically-minded problem-solvers supporting the transformation of our iconic house of brands – Range Rover, Defender, Discovery, and Jaguar – and our heritage-rich JLR Classic...


  • Coventry, Coventry, United Kingdom Jaguar Land Rover Full time

    About the RoleIn a commercial role at Jaguar Land Rover, you can reimagine the future of modern luxury. As a key member of our Customer Experience team, you'll work alongside strategically-minded problem-solvers supporting the transformation of our iconic house of brands – Range Rover, Defender, Discovery, and Jaguar – and our heritage-rich JLR Classic...

Customer Experience Lead

2 months ago


Coventry, Coventry, United Kingdom Three UK Full time

**About the Role**

We're seeking a highly motivated and experienced individual to join our Retail team as an Assistant Shop Manager at Three UK. As a key member of our team, you will play a vital role in driving commercial performance and delivering exceptional customer service.

**Key Responsibilities**

  • Lead and coach a team to deliver outstanding customer experience and exceed sales targets
  • Drive commercial performance and achieve Key Performance Indicators (KPIs)
  • Manage day-to-day operational tasks to ensure the smooth running of the store
  • Raise the bar with your commercial expertise and drive sales to deliver high performance

**What We Offer**

  • Competitive salary with additional 25% on-track earnings paid monthly
  • 28 days leave + 3 personal days
  • Headspace subscription and family access to Aviva digital GP
  • Employee discounts scheme, including deals for family and friends
  • Training courses and career development opportunities

**Requirements**

  • Experience working to and exceeding sales targets and KPIs
  • Ability to create a culture of coaching and training within the team

**Additional Benefits**

  • Bonus scheme
  • Performance bonus