Technical Support Specialist

2 weeks ago


Derby, Derby, United Kingdom SER Limited Full time

About the Role:

SER Limited is seeking a skilled Technical Support Engineer to provide day-to-day technical support to the service and spares departments. The ideal candidate will have experience with Fanuc control systems and multi-axis CNC lathes, as well as strong mechanical and electrical knowledge for diagnosing machine and control faults remotely.

Key Responsibilities:

  • Provide technical support via phone and email
  • Manage the delivery and collection of repair equipment
  • Coordinate with suppliers and sub-contractors
  • Diagnose machine and control faults remotely

Requirements:

  • Experience with Fanuc control systems and multi-axis CNC lathes
  • Strong mechanical and electrical knowledge
  • Excellent time management, communication, and IT skills

About SER Limited:

SER Limited is a market leading machine tool manufacturer renowned for their state of the art Japanese engineering technology. They service industries within the medical, electric vehicle, and aerospace industries providing sliding head lathe solutions for the manufacture of complex components.



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