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Technical Support Specialist

2 months ago

Derby, Derby, United Kingdom Nurtur Ltd. Full time
About the Role

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Nurtur Ltd. As a key member of our Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Provide training and mentoring to colleagues to support our "Shift Left" strategy.
  • Develop and deliver technical training to customers and other team members.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.