Executive Hotel Manager

6 days ago


Godalming, Surrey, United Kingdom Hall & Woodhouse Ltd Full time

About Hall & Woodhouse Ltd

Hall & Woodhouse Ltd is a family-owned company that blends traditional values with a progressive and inclusive approach to business, with sustainability at its core. We are a leading brewer and owner of high-end pub restaurants and inns throughout the South of England.

Job Summary

We are seeking an experienced General Manager to lead our team in a premium hospitality business. As a General Manager, you will be responsible for overseeing the day-to-day operations of the hotel and pub, ensuring exceptional customer service, and driving business growth.

Key Responsibilities

  • Lead and inspire a team of hospitality professionals to deliver outstanding customer experiences
  • Develop and implement business strategies to drive revenue growth and improve operational efficiency
  • Manage the hotel's operations, including food and beverage, rooms, and events
  • Ensure compliance with company policies and procedures, as well as relevant laws and regulations
  • Collaborate with the operations management team to develop and implement business plans
  • Monitor and control costs, including labor, inventory, and overheads
  • Identify opportunities for improvement and implement changes to enhance the customer experience and drive business growth

Requirements

  • Proven experience as a General Manager in a hospitality business, preferably in a similar environment
  • Strong leadership and management skills, with the ability to inspire and motivate a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Ability to analyze data and make informed business decisions
  • Strong problem-solving skills, with the ability to think critically and creatively
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
  • Knowledge of hospitality industry trends and best practices
  • Ability to commit to work closely with the operations management team to develop the business and its team to their full potential

What We Offer

  • Competitive salary and bonus scheme
  • Huge benefits package, including health, pension, discounts, and wellbeing initiatives
  • Opportunity to work for a family-owned company with a rich history and a commitment to sustainability
  • Chance to develop and grow your career in a dynamic and supportive environment
  • Recognition and rewards for outstanding performance


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