Bodyshop Operations Manager
2 months ago
We are seeking a highly skilled and experienced Vehicle Damage Assessor and Assistant Manager to join our team at Activate Group Limited. As a key member of our Bodyshop Operations team, you will play a crucial role in ensuring the smooth operation of our body shops and delivering exceptional customer service.
Key Responsibilities- Assist the Bodyshop Manager in overseeing all aspects of the Bodyshop, ensuring customer service level agreements (SLAs) and site key performance indicators (KPIs) are met while maximizing profitability.
- Provide estimates for the cost of repair for damaged vehicles, utilizing your expertise and knowledge of industry standards.
- Manage daily production coordination, ensuring efficient workflow and effective use of resources.
- Regularly review site KPI performance to identify areas of potential shortfall and implement corrective actions.
- Manage customer complaints from initial contact through to conclusion, providing a high level of customer satisfaction.
- Promote good communication throughout all areas of responsibility, developing and fostering a proactive attitude that supports the achievement of Company objectives.
- Carry out visual inspections to identify any accidental damage caused to avoid uninsured loss damage costs.
- Estimate repairs required, considering the most economical repair method and ensuring all chargeable materials are recorded on job cards for invoicing purposes.
- Review all open job cards daily and report any ongoing and recurrent work in progress problems.
- Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof.
- Estimate repairs required together with the time to be allowed, materials and parts required for repairs and explain work required to customers and to insurance and other assessors in an efficient, pleasant, courteous and professional manner.
- ATA VDA Vehicle Damage Assessor qualification.
- Relevant experience as an estimator and team leader.
- Ability to qualify and quantify repairs required.
- Ability to negotiate effectively with third parties.
- Audatex Trained.
- Escribe trained and Adherence.
- Ability to discuss and negotiate agreeable solutions to customer problems.
- Ability to maintain personal technical knowledge and skills including SMART repairs.
Activate Group Limited is a leading provider of accident repair services, with a strong reputation for delivering high-quality repairs and exceptional customer service. We are committed to providing a supportive and inclusive work environment, where our team members can thrive and develop their skills.
We are proud to be named as one of the UK's 100 fastest-growing private companies by the Sunday Times, and we continue to grow and expand our services to meet the needs of our customers. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.
-
Vehicle Damage Assessor
2 months ago
Warrington, Warrington, United Kingdom Activate Group Limited Full timeAbout Activate Group Limited Activate Group Limited is a leading provider of vehicle repair and accident management services. We are committed to delivering exceptional customer service and high-quality repairs, working with some of the UK's largest fleets and insurance companies. Job Overview We are seeking a highly motivated and experienced Vehicle Damage...
-
Vehicle Damage Assessor
2 months ago
Warrington, Warrington, United Kingdom Activate Group Limited Full timeAbout Activate Group Limited Activate Group Limited is a leading provider of vehicle repair and accident management services. We are committed to delivering exceptional customer service and high-quality repairs, working with some of the UK's largest fleets and insurance companies. Job Overview We are seeking a highly motivated and experienced Vehicle Damage...
-
Automotive Body Repair Specialist
2 weeks ago
Warrington, Warrington, United Kingdom Rubber Duck Cars Full timeJob Title: Car Bodyshop MechanicLocation: WarringtonSalary: Up to £33k basic with £40k OTEJob Summary:We are seeking a skilled Car Bodyshop Mechanic to join our team at Rubber Duck Cars. As a Car Bodyshop Mechanic, you will be responsible for diagnosing and repairing bodywork issues, ensuring vehicles are restored to their original condition.Key...
-
Vehicle Damage Assessor
2 weeks ago
Warrington, Warrington, United Kingdom Activate Group Limited Full timeJob Title: Vehicle Damage Assessor - Assistant ManagerActivate Group Limited is seeking a skilled Vehicle Damage Assessor - Assistant Manager to join our team at our state-of-the-art Warrington body shop.As a qualified ATA VDA Vehicle Damage Assessor, you will assist the Bodyshop Manager in overseeing all aspects of the Bodyshop, ensuring customer service...
-
Recruitment Consultant
1 month ago
Warrington, Warrington, United Kingdom Gi Group Operations Full timeAbout Gi Group OperationsGi Group Operations is a leading global recruitment agency, dedicated to providing staffing solutions across a range of industries. Our Warrington branch is a growth location with a focus on expanding our presence in the North West. We pride ourselves on offering a modern, dynamic, and supportive working environment where every team...
-
Recruitment Consultant
2 months ago
Warrington, Warrington, United Kingdom Gi Group Operations Full timeAbout Gi Group OperationsGi Group Operations is a leading global recruitment agency, dedicated to providing staffing solutions across a range of industries. Our Warrington branch is a growth location with a focus on expanding our presence in the North West.The RoleWe are seeking a proactive and ambitious 360 Recruitment Consultant to join our small but...
-
Recruitment Consultant
2 months ago
Warrington, Warrington, United Kingdom Gi Group Operations Full timeAbout Gi Group OperationsGi Group Operations is a leading global recruitment agency, dedicated to providing staffing solutions across a range of industries. Our Warrington branch is a growth location with a focus on expanding our presence in the North West.The RoleWe are seeking a proactive and ambitious 360 Recruitment Consultant to join our small but...
-
Operations Manager
2 weeks ago
Warrington, Warrington, United Kingdom Jacobs Full timeAbout the RoleWe are seeking an experienced Operations Manager to join our Nuclear Decommissioning Authority Solutions Group at Jacobs. As a key member of our team, you will play a crucial role in driving business growth, developing our digital capability, and delivering operational excellence.Key ResponsibilitiesDevelop and implement business strategies to...
-
Estimator and Team Leader
2 months ago
Warrington, Warrington, United Kingdom Activate Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Vehicle Damage Assessor and Assistant Manager to join our team at Activate Group Limited. As a key member of our Bodyshop Operations team, you will play a crucial role in ensuring the smooth operation of our body shops and delivering exceptional customer service.Key ResponsibilitiesAssist with...
-
Estimator and Team Leader
2 months ago
Warrington, Warrington, United Kingdom Activate Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Vehicle Damage Assessor and Assistant Manager to join our team at Activate Group Limited. As a key member of our Bodyshop Operations team, you will play a crucial role in ensuring the smooth operation of our body shops and delivering exceptional customer service.Key ResponsibilitiesAssist with...
-
Operations Manager
1 month ago
Warrington, Warrington, United Kingdom Jacobs Full timeAbout the OpportunityThis role is for an Operations Manager to lead a nuclear safety case team within our Nuclear Power business. Our offices are located in Gloucester, Knutsford, London, and Newcastle, with a significant number of other Jacobs offices around the UK that could also be used as a base location as required. We operate flexible and hybrid...
-
Operations Manager
1 month ago
Warrington, Warrington, United Kingdom Jacobs Full timeAbout the OpportunityThis role is for an Operations Manager to lead a nuclear safety case team within our Nuclear Power business. Our offices are located in Gloucester, Knutsford, London, and Newcastle, with a significant number of other Jacobs offices around the UK that could also be used as a base location as required. We operate flexible and hybrid...
-
Operations Manager
1 month ago
Warrington, Warrington, United Kingdom Jacobs Full timeAbout the OpportunityThis role is for an Operations Manager to lead a nuclear safety case team within our Nuclear Power business. Our offices are located in Gloucester, Knutsford, London, and Newcastle, with a significant number of other Jacobs offices around the UK that could also be used as a base location as required. We operate flexible and hybrid...
-
Operations Manager
1 month ago
Warrington, Warrington, United Kingdom Jacobs Full timeAbout the OpportunityThis role is for an Operations Manager to lead a nuclear safety case team within our Nuclear Power business. Our offices are located in Gloucester, Knutsford, London, and Newcastle, with a significant number of other Jacobs offices around the UK that could also be used as a base location as required. We operate flexible and hybrid...
-
Operations Manager
2 months ago
Warrington, Warrington, United Kingdom NUVIA UK Full timeAbout the RoleWe are seeking an experienced Operations Manager to join our team at NUVIA UK. As a key member of our leadership team, you will be responsible for driving the growth and success of our technical services business line.Key ResponsibilitiesDevelop and implement business strategies to drive revenue growth and improve operational efficiencyLead a...
-
Operations Manager
2 months ago
Warrington, Warrington, United Kingdom NUVIA UK Full timeAbout the RoleWe are seeking an experienced Operations Manager to join our team at NUVIA UK. As a key member of our leadership team, you will be responsible for driving the growth and success of our technical services business line.Key ResponsibilitiesDevelop and implement business strategies to drive revenue growth and improve operational efficiencyLead a...
-
Operations Manager
3 weeks ago
Warrington, Warrington, United Kingdom Jacobs Full timeAbout the OpportunityThis role is for an Operations Manager to lead a nuclear safety case team within our Nuclear Power business. Our offices are located in Gloucester, Knutsford, London, and Newcastle, with a significant number of other Jacobs offices around the UK that could also be used as a base location as required. We operate flexible and hybrid...
-
Operations Manager
4 weeks ago
Warrington, Warrington, United Kingdom Jacobs Full timeAbout the OpportunityThis role is for an Operations Manager to lead a nuclear safety case team within our Nuclear Power business. Our offices are located in Gloucester, Knutsford, London, and Newcastle, with a significant number of other Jacobs offices around the UK that could also be used as a base location as required. We operate flexible and hybrid...
-
Operations Manager
2 weeks ago
Warrington, Warrington, United Kingdom goPuff Full timeAbout the RoleWe are seeking a highly motivated and organized Operations Supervisor to join our team at goPuff. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our warehouse and delivery teams.Key ResponsibilitiesLead the warehouse team during your shift, demonstrating a strong work ethic and...
-
Operations Support Manager
2 weeks ago
Warrington, Warrington, United Kingdom Kudos Services Full timeAbout the RoleKudos Services is seeking an experienced Operations Support Manager to join our team in Warrington. As a key member of our Operations team, you will be responsible for assisting the National Operations Manager in delivering maximum value and excellent customer service to our clients across a portfolio of 35 NHS buildings.Key...
