Claims Risk Manager

1 month ago


Liverpool, Liverpool, United Kingdom undisclosed Full time

The role of Claims Risk Manager is an exciting and developmental position for candidates with a sound knowledge of claims and/or insurance. Acting as a day-to-day conduit with aligned clients, supporting both the lead Client Account Manager (Partner) and designated technical lead lawyer, no one day is the same for our team members. From implementing new clients to providing access to our market leading systems, understanding management information (MI) requirements to presenting at a contractual performance review, delivering an on-site claims risk training session to analysing claims trends, the role is varied, important and valued.

  • Helping to manage cross-class claims arrangements (EL, PL, Motor, Property, etc), our team members build strong relationships with not just our clients but also the wider insurance market, including global brokers, tier one and two insurers, MGAs and captive managers.
  • Working with senior Partners/account managers within our business, those who are diligent, hard-working, talented and loyal, have a proven track record of developing within our business and with several having progressed to Associate and/or Partner level.

Risk Analysis & Insight – Prepare and analyse client MI. Compile high level analysis of client claims experience/movement and share insights with the client.

Diary Management – Responsibility of your own diary, ensuring timely delivery of client MI/reports, in accordance with specified SLA.

Client Care – Provide outstanding service to clients, be on-hand to answer queries. Lead claims review meeting itself and own/share ‘next steps’/follow-up actions.

Teamwork – Support the Client Account Manager (CAM) with forecasting on volumes and/or reviewing adjustments. Work with the operation teams to identify process improvements, share client service expectations, address client service challenges and improve MI output.

Systems – Use of excel that enables the basics to be performed i.e. formulas, pivot tables. Use of the inhouse case management system for diarising, maintenance and policy management including renewal, new work-streams and new client set-up.

Personal Development – Take personal responsibility for your own development using the tools, training and support of the team.

Flexibility – Travel as and when required and as the role demands as per the requirements of the clients and the business.


  • Claims Team Manager

    1 month ago


    Liverpool, Liverpool, United Kingdom Davies Full time

    Job DescriptionWe are seeking an experienced Claims Team Manager to join our Motor Claims team at Davies.Your primary responsibility will be to manage colleagues, handle allocated claims, and ensure that all claims are handled in accordance with client requirements. To excel in this role, you must have experience in a similar position and be able to...


  • Liverpool, Liverpool, United Kingdom Aston Charles Full time

    Job Title: Risk Management ProfessionalSalary: £60,000 - £80,000 per annum (negotiable based on experience)About the Role:We are seeking a highly skilled Risk Management Professional to join our team as a Senior Financial Lines Specialist. In this role, you will be responsible for underwriting large and complex renewal cases, collaborating with the Claims...

  • Claims Specialist

    13 hours ago


    Liverpool, Liverpool, United Kingdom Acorn Group Full time

    At Acorn Insurance, we're looking for a skilled Claims Specialist to join our team. This role offers the opportunity to proactively manage a portfolio of motor claims, with a focus on Third Party Personal Injury Claims and Property Damage.The ideal candidate will have strong organisational skills, ability to prioritise tasks, and experience of handling...


  • Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full time

    Acorn insurance & Financial Services LTD is seeking a highly skilled Risk Management Coordinator to join our Liverpool office. In this role, you will be responsible for managing a small portfolio of claims, using your expertise to investigate, identify, and raise any fraud concerns.The successful candidate will be able to demonstrate their ability to...


  • Liverpool, Liverpool, United Kingdom YODEL Full time

    Job DescriptionWe are looking for a Senior Paralegal to manage external relationships, provide technical insurance advice, and assist the Legal Director with various tasks. The ideal candidate will have a strong background in case management and insurance, as well as adaptability and flexibility to meet the demands of the role.ResponsibilitiesManage external...


  • Liverpool, Liverpool, United Kingdom Davies Full time

    **About the Role**We are seeking a skilled Claims Resolution Specialist to join our team in the UK. The successful candidate will be responsible for managing a caseload of pre-litigated motor claims, providing exceptional customer service and ensuring timely resolution of claims.As a Claims Resolution Specialist, you will be the first point of contact for...


  • Liverpool, Liverpool, United Kingdom Davies Full time

    Role OverviewWe are looking for a Risk Management Associate to join our team. As a Risk Management Associate, you will be responsible for managing a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims.About the RoleThis is an exciting opportunity to work in a dynamic environment and contribute to the success of our...

  • Claims Expert

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Davies Full time

    Job Description:We are seeking an experienced Motor Claims Specialist to join our team at Davies, a specialist professional services and technology firm. This is a unique opportunity for a skilled individual to manage a caseload of pre-litigated motor claims from inception to settlement.Key Responsibilities:To effectively and efficiently manage a caseload of...


  • Liverpool, Liverpool, United Kingdom Davies Full time

    **Job Description**We are recruiting for a Motor Claims Professional to join our team in the UK. As a key member of our team, you will be responsible for managing a caseload of pre-litigated motor claims, providing exceptional customer service and ensuring timely resolution of claims.The ideal candidate will have at least 5 years of experience in commercial...


  • Liverpool, Liverpool, United Kingdom Keoghs Full time

    Key ResponsibilitiesManage a portfolio of insurance claims from inception to closure, ensuring accurate and timely processing.Provide expert advice to clients on risk management strategies and negotiate settlements with opposing parties.Liaise with internal stakeholders, including underwriters and claims handlers, to ensure seamless case management.In...


  • Liverpool, Liverpool, United Kingdom Acorn Group Full time

    About the RoleWe are seeking a highly skilled Motor Claims Specialist to join our team at Acorn Insurance. As a specialist in Third Party Personal Injury Claims, you will be responsible for proactively managing a portfolio of motor claims and providing technical support to less experienced claims handlers.Main Responsibilities:Accountability for performance...

  • Claims Manager

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Spotlightjobs Full time £25,000 - £28,000

    Company OverviewSpotlightjobs is a leading motor credit hire claims company based in the UK, specializing in providing prestige replacement vehicles to individuals involved in non-fault accidents and ensuring efficient claims handling.Job DescriptionWe are seeking a highly motivated and experienced Claims Manager to join our dynamic team in Liverpool. In...


  • Liverpool, Liverpool, United Kingdom Davies Full time

    Claims Administration Role:In this role, you will work as part of a team to manage high-value claims, investigate allocated claims, and establish how and why events occurred. You will obtain medical or expert evidence and wage information where appropriate.The successful candidate will have experience in handling complex claims, with a strong knowledge of...


  • Liverpool, Liverpool, United Kingdom Spotlightjobs Careers Full time

    Role Summary:">We are seeking an experienced Technical Claims Manager to join our team. As a Senior Loss Handler, you will be responsible for managing a caseload of technically complex claims up to £500,000, including fatalities and serious orthopaedic injury claims.">Key Responsibilities:">">Proactively manage a portfolio of complex claims ensuring they...


  • Liverpool, Liverpool, United Kingdom Keoghs Full time

    Job OverviewWe are seeking an experienced Caseworker to join our team at Keoghs, a specialist professional services and technology firm. As a key member of our claims negotiation team, you will play a crucial role in managing our clients' risk exposure.


  • Liverpool, Liverpool, United Kingdom Davies Full time

    About the Role:We are seeking a skilled Pre-Litigation Claims Handler to join our team at Davies. As a Motor Claims Specialist, you will play a crucial role in managing a caseload of pre-litigated motor claims from inception to settlement.Responsibilities:To effectively manage a caseload of pre-litigated motor claims from inception to settlementTo identify...


  • Liverpool, Liverpool, United Kingdom Davies Full time

    Job OverviewWe are seeking a Claims Resolution Specialist to join our Liverpool team. This role is an exciting opportunity for an individual to work in the claims department, managing pre-litigated motor claims from inception to settlement.Key Responsibilities:To effectively manage a caseload of pre-litigated motor claims, ensuring timely and efficient...


  • Liverpool, Liverpool, United Kingdom Carpenters Group Full time

    About the RoleWe are seeking a highly skilled Personal Injury Claims Assistant to join our Serious Injury Team. As a key member of the team, you will assist senior fee earners in all aspects of litigated and non-litigated claims, with a focus on pain-related conditions.Key ResponsibilitiesManage litigated and non-litigated personal injury claims of high...


  • Liverpool, Liverpool, United Kingdom Adaptable Recruitment Full time

    About the Role:Adaptable Recruitment is delighted to partner with a growing organisation seeking an experienced Litigation Claims Specialist to join their team on a permanent basis.The role is fully site-based in Liverpool city centre, offering a competitive salary and benefits package.Salary/Benefits:£25,000 - £28,000 per annum25 days holiday plus bank...

  • Claims Adjuster

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Davies Full time

    About the RoleWe are seeking a skilled Claims Adjuster to join our Motor Insurance team at Davies. As a key member of our claims handling process, you will be responsible for managing a caseload of pre-litigated motor claims from inception to settlement.Key Responsibilities:Proactively manage a caseload of motor claims, ensuring timely and effective...