Risk Management Associate

4 days ago


Liverpool, Liverpool, United Kingdom Davies Full time
Role Overview

We are looking for a Risk Management Associate to join our team. As a Risk Management Associate, you will be responsible for managing a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims.

About the Role

This is an exciting opportunity to work in a dynamic environment and contribute to the success of our business. You will be working closely with our clients to provide exceptional service and deliver high-quality results.

Main Responsibilities

- Proactively manage a caseload of claims from inception to settlement pre-litigation
- Maintain accurate data on relevant case management systems
- Comply with set client SLAs
- Ensure quality service standards and productivity levels are maintained to a high standard
- Undertake additional tasks provided by the Team Leader as required

Requirements

- 12 months' relevant experience or 6 months' experience plus a law degree or equivalent
- Experience of MOJ Claims Portal
- Excellent attention to detail
- Strong communication and negotiation skills
- Strong organisational skills
- Client care and customer service skills
- Ability to manage own volume workload via task management
- Ability to work as a team and independently

Benefits

We offer a competitive salary of £32,000 - £35,000 per annum, depending on experience, along with a range of benefits including 25 days holiday per year, Simply Health Care Cash Plan, Pension Contribution based 5% Employee / 3% Employer and Cycle to Work Scheme after successfully completing probation.

Working Environment

You will be working 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. The primary location for this role is Liverpool Office, which is a hybrid role working 1 day in the office and 4 days from home.
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