Customer Service Representative
3 hours ago
We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our clients.
About the Role- Provide timely and effective responses to customer inquiries via phone, email, and other channels.
- Resolve customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to resolve complex customer issues.
- Stay up-to-date with product and service knowledge to provide accurate information to customers.
Diligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We deliver exceptional customer service to customers on behalf of well-known brands, including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential, and Nest.
What We Offer- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
- The opportunity to work with a leading provider of outsourced administration services.
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