Service Delivery Manager Lead

4 days ago


Leeds, Leeds, United Kingdom Tomgandhi Consulting Ltd Full time
Job Overview

Tomgandhi Consulting Ltd seeks a highly skilled Service Delivery Manager to lead the delivery of high-quality solutions in line with the software development methodology. This role requires strong leadership skills, experience in IT industry, and knowledge of Financial Services, Mortgage Servicing, Banking, and Insurance industries.


About the Role

The successful candidate will have 14+ years of experience in Manual, Automation testing along with account management skill set. Strong interpersonal skills are essential for building and maintaining relationships with staff and stakeholders.

The salary for this role is estimated at £300 per day, commensurate with experience. The work mode is hybrid, with flexibility to work from home or office.


Key Responsibilities
  1. Facilitate delivery of high-quality solutions that meet security and architectural standards.
  2. Work collaboratively with stakeholders to shape new client propositions and services.
  3. Use meaningful metrics to track delivery of value and customer satisfaction.
  4. Collaborate to ensure smooth transition of new products into production.

Requirements

This position requires experience in Tools like Selenium, Jenkins, Azure DevOps, GIT, Bugzilla, JIRA, Elementool, TFS & MTM. A strong work ethic and ability to deal with conflicting priorities are also essential.



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