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IT Operations Manager
2 months ago
Digital Waffle is seeking a seasoned IT professional to lead and develop our client's SaaS operations team. Key responsibilities include:
**Operational Management**
* Oversee the day-to-day management of the SaaS infrastructure, ensuring optimal performance, availability, and security.
* Identify and implement cost-saving measures to maximize return on investment.
**Strategic Planning**
* Develop and execute strategies to enhance the efficiency and effectiveness of SaaS operations.
* Collaborate with cross-functional teams to drive business growth and improvement.
**Compliance and Risk**
* Ensure adherence to security, governance, and compliance standards.
* Develop and implement risk management strategies to mitigate potential threats.
The ideal candidate will possess a strong technical background, including knowledge of SQL Server, Apache Tomcat, and networking. Experience with ITIL frameworks and project management qualifications are also essential. If you are a results-driven individual with a passion for delivering exceptional service, we encourage you to apply.
