IT Service Delivery Manager

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Big Red Recruitment Full time
IT Service Delivery Manager

We're seeking an experienced IT Service Delivery Manager to lead our desktop services team and drive service improvement in a growing technology environment. As a key member of our IT team, you'll oversee the delivery of new applications and ensure smooth transitions from development to operational teams.

As the IT Service Delivery Manager, you'll head up a team of two Desktop Support Analysts, guiding them to provide excellent customer-focused service while continuously improving operations. You'll collaborate with other tech teams and external suppliers, ensuring smooth delivery and support.

Key Responsibilities
  1. Lead the IT service delivery team to maintain and improve service delivery across the business.
  2. Take charge of desktop deployment, application tools, and troubleshooting.
  3. Develop and mentor your team, fostering collaboration and a positive working environment.
  4. Ensure smooth project transitions from development to operational teams.
What You Bring
  1. Leadership and people management skills, with a proven ability to mentor a team.
  2. Experience in troubleshooting end-user devices, along with expertise in Active Directory and Group Policy.
  3. Strong communication skills with a customer service focus.
  4. Ability to manage multiple priorities under pressure and proactively drive improvements.

This is a fantastic opportunity for someone looking to step up into a management role while remaining hands-on in a technology-driven business. With hybrid working options and an emphasis on team development, it's a great chance to grow both personally and professionally.

Location

Hertfordshire (Hybrid Remote Working)

Salary

£50,000 - £55,000 with up to 15% personal performance bonus and 33 days annual leave including Bank Holidays.

Send your CV now to become a key player in a forward-thinking technology team


  • Delivery Manager

    1 month ago


    Stratford-upon-Avon, Warwickshire, United Kingdom EMIS Group Plc Full time

    We are seeking an experienced Delivery Manager to join our team at EMIS Group Plc. As a key member of our Portfolio Delivery function, you will be responsible for delivering multiple initiatives from initiation through to BAU, ensuring quality and meeting agreed timescales and quality benchmarks.Key responsibilities will include managing risk, issue, and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking an experienced IT Applications Delivery Manager to lead our team of IT Workstream Leads and Data Mappers. The successful candidate will provide day-to-day ownership of the IT aspects of the project or programme deliverables, ensuring that IT objectives are met and in line with expectations and timescales.The IT Applications...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Tesco Full time

    About the JobAt Tesco, we're looking for a skilled and friendly Delivery Customer Service Associate to join our team. As a key member of our delivery team, you'll be responsible for delivering exceptional customer service to our valued customers. You'll work closely with our warehouse team to ensure that orders are accurately picked and packed, and then...


  • Stratford-upon-Avon, Warwickshire, United Kingdom NFU Mutual Full time

    About the RoleWe are seeking an experienced IT Applications Delivery Manager to lead our team of IT Workstream Leads and Data Mappers on a 12-month fixed term contract. The successful candidate will provide day-to-day ownership of the IT aspects of the project or programme deliverables, ensuring that IT objectives are met and in line with expectations and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom cv-library.co - Jobboard Full time

    About the RoleWe are seeking an experienced IT Applications Delivery Manager to lead our team of IT Workstream Leads and Data Mappers on a 12-month fixed term contract. The successful candidate will provide day-to-day ownership of the IT aspects of the project or programme deliverables, ensuring that IT objectives are met and in line with expectations and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom EMIS Group Plc Full time

    At EMIS Group Plc, we are seeking a skilled Software Delivery Manager to join our Portfolio Delivery function. This role will see you take accountability for delivering multiple initiatives from initiation, through construction and into BAU, ensuring quality for our customers and aligning project work-streams to strategic business objectives.Key...


  • Stratford-upon-Avon, Warwickshire, United Kingdom NFU Mutual Full time

    About the RoleWe are seeking an experienced IT Applications Delivery Manager to lead our team of IT Workstream Leads and Data Mappers on a 12-month fixed term contract. The successful candidate will provide day-to-day ownership of the IT aspects of the project or programme deliverables, ensuring that IT objectives are met and in line with expectations and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom EMIS Group Plc Full time

    We are seeking an experienced Software Delivery Manager to join our high-performing Portfolio Delivery function at EMIS Group Plc.This role will see you take accountability for delivering multiple initiatives from initiation, through construction and into BAU, ensuring quality for our customers and working closely with the business to align project...


  • Stratford-upon-Avon, Warwickshire, United Kingdom NFU Mutual Full time

    About the RoleWe are seeking an experienced IT Applications Delivery Manager to lead our team of IT Workstream Leads and Data Mappers on a 12-month fixed term contract. The successful candidate will provide day-to-day ownership of the IT aspects of the project or programme deliverables, ensuring that IT objectives are met and in line with expectations and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom EMIS Group Plc Full time

    We are seeking an experienced Software Delivery Manager to join our high-performing Portfolio Delivery function at EMIS Group Plc. This is an exciting opportunity to work on a diverse number of cross-functional projects/deliverables of varying sizes and complexity across high-profile healthcare sectors.As a Software Delivery Manager, you will be accountable...

  • Delivery Driver

    1 month ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Pertemps Worcester Full time

    Car Delivery Driver OpportunityPertemps Worcester is seeking a reliable and skilled Car Delivery Driver to join their team. This exciting opportunity involves delivering new vehicles across the UK to commercial outlets and private homes.Key Responsibilities:Deliver and collect cars and vans across the UKKeep accurate records of deliveries and...

  • Delivery Director

    1 month ago


    Stratford-upon-Avon, Warwickshire, United Kingdom ENGINEERINGUK Full time

    Job Title: Delivery DirectorJob Summary:As a seasoned Delivery Director, you will lead the delivery of strategic change at a leading UK insurer. You will oversee the Enterprise portfolio, ensuring effective change delivery across the business, focusing on risk prevention, value delivery, and customer needs.About the Role:You will manage a wide-ranging and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom https:jobs-redefined.cositemap Full time

    IT Applications Delivery LeadWe're seeking an experienced IT Applications Delivery Lead to join our IT Corporate Core Customer Applications and Services department. As a key member of our team, you'll be responsible for leading our team of IT Workstream Leads and Data Mappers, ensuring the successful delivery of IT projects and programmes.You'll work closely...


  • Stratford-upon-Avon, Warwickshire, United Kingdom OCS Group Full time

    OCS Group is a leading facilities management company with a strong presence in the UK and Ireland. Our mission is to deliver innovative and award-winning services to the public and private sectors, making people and places the best they can be.About the RoleThis role sits within our Private Sector FM business division, providing catering, cleaning, hard...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Royal Mail Group Full time

    Postperson with DrivingJob Role: Royal Mail Group is seeking a skilled Mail Delivery Professional to join our team. As a Postperson with Driving, you will be responsible for delivering mail and packages to our customers throughout the day.About the Role:You will be the face of Royal Mail Group, delivering exceptional customer service to our customers.You...


  • Stratford-upon-Avon, Warwickshire, United Kingdom EMIS Group Plc Full time

    EMIS Group Plc has an exciting opportunity for a skilled Software Delivery Specialist to join their high-performing Portfolio Delivery function on a 9-month fixed-term contract basis.We are a leading provider of innovative healthcare technology, and our mission is to improve people's lives through patient-centred, connected, and digitally enabled health and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Iceland Full time

    About IcelandWe're a leading frozen food retailer with a strong commitment to customer service. As a Home Delivery Driver, you'll be the face of our brand, delivering shopping to customers' doors and providing exceptional levels of service.Job DescriptionDeliver shopping to customers' doors in a timely and efficient mannerProvide excellent customer service,...


  • Stratford-upon-Avon, Warwickshire, United Kingdom https:jobs-redefined.cositemap Full time

    Lead Enterprise Portfolio DeliveryHead of Enterprise Portfolio DeliveryAs a key member of the NFUM Group Change leadership team, you will oversee the delivery of strategic change across our business, focusing on preventing risk, delivering value, and meeting customer needs. You will manage a wide-ranging and evolving portfolio of complex, high-value change...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Tesco Full time

    About the RoleAs a Customer Delivery Driver at Tesco, you will be responsible for delivering exceptional customer service while ensuring the safe and efficient delivery of products to our customers.Key ResponsibilitiesDeliver products to customers in a timely and professional manner.Provide excellent customer service, responding to customer queries and...

  • Tax Services Manager

    4 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Public Practice Recruitment Ltd Full time

    Tax Assistant Manager**Job Summary**We are seeking a highly skilled Tax Assistant Manager to join our team at Public Practice Recruitment Ltd. As a Tax Assistant Manager, you will be responsible for assisting in the management and delivery of a broad range of tax services to a diverse portfolio of clients.**Key Responsibilities*** Preparation and reviewing...