Customer Service Delivery Associate
1 week ago
At Tesco, we're looking for a skilled and friendly Delivery Customer Service Associate to join our team. As a key member of our delivery team, you'll be responsible for delivering exceptional customer service to our valued customers. You'll work closely with our warehouse team to ensure that orders are accurately picked and packed, and then deliver them to customers in a timely and efficient manner.
Key Responsibilities:
- Deliver customer orders in a safe and timely manner, ensuring that products are handled with care and that customers are satisfied with their experience.
- Provide excellent customer service, responding to customer inquiries and resolving any issues that may arise during delivery.
- Work effectively with the warehouse team to ensure that orders are accurately picked and packed, and that any issues are addressed promptly.
- Maintain a clean and organized van, adhering to health and safety standards and ensuring that the vehicle is in good working condition.
Requirements:
- A valid UK/EU/EEA driving license, with at least 12 months' experience and no more than 3 penalty points.
- Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment.
- A strong attention to detail, with the ability to work accurately and efficiently in a variety of situations.
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