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Client Advisor

2 months ago


Bicester, Oxfordshire, United Kingdom Bicester Village Full time

About the Role

Bicester Village is seeking a skilled Client Advisor to join our team in a full-time capacity. As a Client Advisor, you will be responsible for providing exceptional customer service and creating a unique shopping experience for our clients.

Key Responsibilities

  • Develop and maintain strong relationships with clients to ensure a high level of customer satisfaction.
  • Provide personalized product recommendations and ensure a seamless shopping experience.
  • Work collaboratively with the sales team to achieve sales targets and contribute to the overall success of the store.
  • Maintain a thorough knowledge of our products and services to effectively communicate their value to clients.
  • Contribute to visual merchandising and store displays to create an engaging and inviting shopping environment.

Requirements

  • Previous experience in sales or customer service roles, preferably in the luxury retail or fashion industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong product knowledge and a passion for the luxury retail industry.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Fluency in English is preferred, with the ability to communicate effectively with clients and colleagues.