Operations Lead
2 weeks ago
Mejuri is a leading fine jewelry brand that is redefining luxury for women. As an Operations Lead, you will play a critical role in ensuring the smooth operation of our retail stores and driving profitability through efficient inventory management.
Key Responsibilities:- Inventory Management: Ensure accurate and timely receiving of weekly inventory and POSM supply receipts, and assist in backstocking replenishment deliveries.
- Order Fulfillment: Manage the back-of-house flow for retail sales originating from in-store sales, phone sales, or Buy Online Pickup in Store, ensuring efficiency with packaging and order delivery standards.
- Customer Experience: Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story, and stay informed and knowledgeable of all Mejuri products and latest launches.
- Experience in a high-volume retail environment.
- Experience creating standards and procedures.
- Adaptable with the ability to think creatively and quickly.
- Excellent organization and analytical skills.
- A minimum of two weeks vacation, plus personal days and three religious observance days.
- Comprehensive medical and dental benefits, including mental health coverage.
- Parental leave salary top-up of up to 80%.
We are an equal opportunities employer and welcome applications from diverse candidates. If you require any accommodation, please inform us and we will work with you to meet your accessibility needs.
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