Operations Lead

2 weeks ago


London, Greater London, United Kingdom Mejuri Full time
Operations Lead Job Description

Mejuri is a leading fine jewelry brand that is redefining luxury for women. As an Operations Lead, you will play a critical role in ensuring the smooth operation of our retail stores and driving profitability through efficient inventory management.

Key Responsibilities:
  • Inventory Management: Ensure accurate and timely receiving of weekly inventory and POSM supply receipts, and assist in backstocking replenishment deliveries.
  • Order Fulfillment: Manage the back-of-house flow for retail sales originating from in-store sales, phone sales, or Buy Online Pickup in Store, ensuring efficiency with packaging and order delivery standards.
  • Customer Experience: Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story, and stay informed and knowledgeable of all Mejuri products and latest launches.
Requirements:
  • Experience in a high-volume retail environment.
  • Experience creating standards and procedures.
  • Adaptable with the ability to think creatively and quickly.
  • Excellent organization and analytical skills.
What We Offer:
  • A minimum of two weeks vacation, plus personal days and three religious observance days.
  • Comprehensive medical and dental benefits, including mental health coverage.
  • Parental leave salary top-up of up to 80%.

We are an equal opportunities employer and welcome applications from diverse candidates. If you require any accommodation, please inform us and we will work with you to meet your accessibility needs.


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