Customer Service Representative

11 hours ago


Brixton, United Kingdom Resourcing Group Full time

Job Title: Customer Service Representative

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Location: Lambeth, London

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Estimated Salary: £15 per hour

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We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative in the vibrant borough of Lambeth. This is a temporary-to-permanent position that offers a competitive pay rate.

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Key Responsibilities:

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  • Engage with customers through various channels, including phone, email, and in-person, providing assistance and resolving inquiries.
  • Accurately record and update customer information in the database.
  • Address customer issues promptly and effectively, ensuring a positive customer experience.
  • Assist with general administrative tasks to contribute to the smooth operation of the customer service department.
  • Work closely with team members to achieve collective goals and maintain a positive work environment.
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Requirements:

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  • Previous experience in customer service or a related field is advantageous.
  • Strong communication and interpersonal skills.
  • Proficiency in basic computer skills and data entry.
  • Ability to adapt to changing priorities and handle multiple tasks efficiently.
  • Excellent problem-solving abilities.
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Benefits:

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  • In addition to a competitive pay rate, we offer a supportive work environment and opportunities for professional growth.
  • Comprehensive training will be provided to ensure success in the role.


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