Receptionist - Customer Service - Premium
5 months ago
**Receptionist
- Customer Services**
**Weekend - Saturday & Sunday**
Morleys Department Stores Group is an independent, privately-owned department store group that operates 8 stores principally in greater London and Newbury, and an Ecommerce platform for our flagship store in Wimbledon. Our stores are at the heart of local communities and have centuries of heritage, brand trust and loyalty - all key to the values we bring to life in-store and through our communications.
This role will be based in Morleys of Brixton
We are currently seeking an organised and methodical receptionist to work within the Customer Services team.
Your focus will be on offering first-class customer service to those who require assistance on the telephone.
The Role:
- You will be the first point of contact for our all our customers
- You must have a hand on, flexible approach
- You will deal with all customer queries and follow through until resolution
- You must have the ability to deal with internal and external customers in a polite, calm, professional way
- You must have excellent written and verbal communication skills
- Have previous administration skills in a customer focused environment
Your professionalism and passion for customer service will be the key to your success in this role.
In Return we offer:
- A great working environment with quality break out areas.
- 20% Staff discount that can be used in all of our stores and most of our concession partners.
- L & D opportunities including E Learning and Apprenticeships
- Hapi App for discounts across other retailers
- Refer a friend scheme
In addition, we are proud of our success in developing our team and offering promotion opportunities for those who want to drive their career forward.
**Job Type**: Part-time
Part-time hours: 16 per week
**Salary**: £11.00 per hour
**Benefits**:
- Store discount
Schedule:
- Every weekend
Work Location: In person
Reference ID: MOR15
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