Luxury Travel Specialist

6 days ago

Chester, Cheshire, United Kingdom Elegant Resorts Full time
About the Role

Elegant Resorts is seeking a skilled Luxury Travel Consultant to join our team. As a Luxury Travel Consultant, you will be responsible for helping clients plan and book unforgettable luxury travel experiences.

Key Responsibilities
  • Client Consultation: Understand clients' preferences, interests, and requirements to create customized travel plans.
  • Travel Planning: Book a wide variety of worldwide luxury tailor-made holidays for clients face-to-face and over the phone.
  • Communication: Effectively communicate with clients to identify their needs and preferences and provide recommendations for destinations, accommodations, and other travel arrangements.
  • Sales and Customer Experience: Maximise sales and customer experience by suggesting excursions, upgrades, and other travel enhancements.
  • Travel Booking: Manage all aspects of the travel booking process, including booking flights, accommodations, and other travel arrangements.
  • Relationship Building: Build and maintain relationships with clients to enhance the travel experience and ensure repeat business.
  • Industry Knowledge: Stay up-to-date with industry trends and developments to provide clients with the latest information and experiences.
  • Customer Service: Respond to client inquiries and resolve issues related to travel bookings.
Requirements
  • Experience: At least 3-5 years of recent experience in luxury travel planning and booking.
  • Knowledge: Strong knowledge of luxury travel destinations and experiences.
  • Skills: Excellent communication and interpersonal skills, strong attention to detail and organisational skills, ability to work independently and as part of a team, customer service-oriented, and proficiency in travel booking software and applications.

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