Table Gaming Operations Director
2 weeks ago
Gaming Leadership Opportunity
We are seeking a seasoned Table Gaming professional to lead our team of Casino Managers at Grosvenor Casinos in Leicester. As a key member of our gaming operations, you will drive performance, customer service, and profitability.
About the RoleThis is an exciting opportunity for a highly motivated and experienced leader to join our team. You will be responsible for leading, supporting, and developing the Gaming team, ensuring resource planning meets operational demands, and driving customer service standards within the team.
- Lead and develop the Gaming team, fostering a positive and productive work environment.
- Use Tangam Management software and central teams to drive performance and efficiency.
- Ensure effective resource planning to meet operational demands and maximize profitability.
- Drive customer service standards, promoting a culture of excellence.
- Conduct daily management of all casino gaming operation aspects, including Poker.
- Deliver strong results, handling growth while maintaining margin efficiency.
To succeed in this role, you will need:
- Strong leadership and management experience in gaming operations.
- Excellent communication and interpersonal skills.
- A deep understanding of gaming operations, including table games and Poker.
- Ability to analyze data and make informed decisions.
- Experience with Tangam Management software and other relevant systems.
We offer a competitive salary of £60,000 - £80,000 per annum, plus tips and bonus potential of up to 10%. Other benefits include:
- 28 days annual leave increasing with service.
- Balanced 40-hour work week.
- Share of Tips.
- Life cover and private medical insurance.
- Contributory Pension Scheme.
- 50% Off All Food.
- Team Incentives & Events.
- Career Growth.
We look forward to hearing from experienced professionals who share our passion for delivering exceptional gaming experiences.
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