Gaming Operations Manager

1 day ago


Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full time
Job Description

This is an exciting opportunity for an ambitious and experienced Gaming Manager to take on a challenging role at Grosvenor Casinos Limited. As a senior leader, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.

Your primary duties will include leading and supporting a team of Casino Managers, using Tangam Management software and central teams to drive performance, ensuring resource planning of Gaming teams, and driving customer service standards within the Gaming team.

A key aspect of this role is maximizing venue profitability by managing effective and efficient gaming operations. You will also be accountable for the smooth running of each casino shift and make decisions in the absence of the General Manager.

To succeed in this role, you will need to demonstrate previous success in achieving sales and yield targets, as well as the ability to lead people and communicate standards and targets effectively. With a competitive salary of £55,000 - £65,000 per annum, plus tips and bonus potential of up to 10%, you will be well-rewarded for your efforts.



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