Game Management Supervisor
2 weeks ago
We are seeking a highly skilled Table Gaming Manager to lead our team at our Leicester venue, delivering an efficient and effective gaming operation that meets all key metrics.
About the Role
The successful candidate will have experience in managing table gaming operations, with a strong focus on customer service, staff development, and revenue growth. Key responsibilities include:
- Leading, supporting, and developing the gaming team to achieve operational excellence.
- Driving performance using Tangam Management software and central teams.
- Ensuring resource planning meets operational demand.
- Maintaining high customer service standards within the gaming team.
- Maximising profitability through effective gaming operations management.
- Accountable for smooth casino shift operations, making decisions in the absence of the GM.
- Effective daily management of all aspects of casino gaming operations, including Poker if applicable.
- Delivering Grosvenor gaming yields while ensuring margin efficiency and driving growth.
- Analyzing table data to maintain an efficient, profitable gaming operation.
- Collaborating with Customer Verifications teams for due diligence.
Requirements and Qualifications
Candidates should possess excellent leadership, communication, and analytical skills, with a strong understanding of gaming operations and management principles. A competitive salary is offered, as well as tips and bonus potential of up to 10%.
- A minimum of [£60,000 - £80,000 per annum] salary, depending on experience.
- 28 days annual leave increasing with service.
- Balanced 40-hour work week.
- Share of tips.
- Life cover and private medical insurance.
- Contributory Pension Scheme.
- 50% off food across our venues.
- Team incentives & events.
- Career growth opportunities.
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