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Hotel Operations Manager

2 months ago

Manchester, United Kingdom The Midland Hotel Full time
{"title": "Hotel Operations Manager", "content": "Hotel Operations Manager

As a Hotel Operations Manager at The Midland Hotel, you will be responsible for overseeing the day-to-day operations of our Rooms Division, ensuring that our guests receive exceptional service and that our hotel meets the highest standards of quality and efficiency.

Key Responsibilities:

  • Manage the Front Office, Concierge, and Housekeeping teams to deliver excellent guest service and maintain high standards of cleanliness and organization.
  • Develop and implement strategies to improve guest satisfaction, increase revenue, and reduce costs.
  • Supervise and train staff to ensure they have the skills and knowledge needed to provide exceptional service.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.

Requirements:

  • Proven experience in hotel operations, preferably in a senior management role.
  • Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work under pressure and prioritize tasks effectively.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, please apply now.", "requirements": "Requirements

  • Proven experience in hotel operations, preferably in a senior management role.
  • Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work under pressure and prioritize tasks effectively.
", "benefits": "Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
", "contact": "

Please apply now by submitting your resume and cover letter.

", "company": "The Midland Hotel"}