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Strategic Integration Project Coordinator

2 months ago

London, Greater London, United Kingdom The Ardonagh Group Full time
Job Description

Job Title: Strategic Integration Project Coordinator

Job Summary:

We are seeking a highly skilled and experienced Strategic Integration Project Coordinator to join our Central Services Operations team. As a key member of our team, you will play a critical role in supporting the delivery of our Insurer Operations strategy and execution of change and operational efficiency.

Key Responsibilities:

  • Support the delivery of integration projects, including preparing migration schedules for Insurers and ensuring they remain current.
  • Collaborate with stakeholders to support the delivery of integration projects, including preparing content for Insurer communications.
  • Detect and report any areas of risk and support improved performance, consistently seeking opportunities to improve operational processes.
  • Reach out to Insurers to ensure creation of new or identify existing agency records and drive activation of digital products, where required.
  • Support alignment and simplification of Insurer agency records, systems, commissions, performance metrics, through regular engagement with agreed Insurers and ensure alignment by retaining details and publishing agency lists on our intranet.
  • Support commission management by gathering evidence of Insurer commissions by product across the estate, share with the Head of Insurer Operations and Product Governance and highlight opportunities for harmonisation to support income management, good customer outcomes, fair value, regulatory obligations, automated account reconciliation and operational efficiency.
  • Support delivery of the partner systems framework by seeking & sharing details of policies traded via Insurer extranet along with user/administrator access.
  • Define and implement reports and KPI's to successfully manage and track alignment and simplification of agency operations, change management, commissions, and extranet, escalating concerns, risk, and mitigating actions.

Requirements:

  • Excellent communication, relationship management, organisational and planning skills.
  • MS Excel skills to at least intermediate level.

What We Offer:

  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh family.
  • Pensions scheme for when you feel it's time to retire.
  • 1 day's paid volunteering day to give back to our communities.
  • The Spotlight Awards, where we shine a light on the brightest talent across our group.

About Us:

We are a progressive, passionate and proud company, offering an enviable range of products, services and solutions to our clients. We are one of the UK's largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients' challenges.