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Customer Service Representative

2 months ago

Carlisle, Cumbria, United Kingdom Lookers Full time

About the Role

Volkswagen Carlisle is seeking a friendly and welcoming individual to join our team as a Receptionist/Host. As a Receptionist/Host, you will be our customers' first point of contact and play a crucial role in providing a Lookers' world-class experience.

Key Responsibilities

  • Manage the switchboard to ensure customers are directed to the correct onsite dealerships
  • Meet and greet face-to-face customers and internal/external visitors
  • Contribute to a positive and supportive working environment
  • Maintain the highest levels of professionalism at all times

What We Offer

Lookers is proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers. We offer a competitive salary, generous annual leave allowance, and a range of benefits including:

  • Competitive salaries with clear pay scales
  • Generous annual leave allowance
  • Eligibility to join our colleague car plan and cycle to work scheme
  • Enhanced maternity leave, adoption leave, and paternity leave
  • Critical illness cover and life assurance
  • Techscheme, eye care scheme, and discounted shopping vouchers
  • Employee assistance programme and free access to Smart Health

About Us

Lookers is an equal opportunities employer committed to a working environment that is free from all types of discrimination. We empower our people to bring their whole self to work and reach their full potential.