Administrative Support Specialist

4 weeks ago


Dover, Kent, United Kingdom New Appointments Group Full time

We are seeking an experienced Administration Assistant to provide administrative support across our organisation. You will be the first point of contact for all telephone and email enquiries, ensuring a professional and courteous response.

Key Responsibilities:

  • Meet and greet guests, providing a warm welcome to our office.
  • Manage all administration, correspondence, and typing of letters, ensuring accuracy and attention to detail.
  • Coordinate the distribution of company literature and brochures to existing and prospective clients.
  • Develop strong relationships with a diverse range of customers, including Architects, Building Surveyors, Site Managers, and Contractors.
  • Update our in-house CRM system and input data onto Excel, ensuring seamless data management.
  • Work closely with the sales team, forwarding customer enquiries for quotations and providing administrative support as needed.
  • Respond to all telephone and email enquiries, providing timely and accurate information.

Benefits:

  • Competitive salary: £24,000 p/a
  • Monday to Friday: 8.30am to 5.30pm (one hour for lunch)
  • 28 days Annual leave (inclusive of Bank Holidays)
  • Workplace pension
  • Free on-site parking
  • Annual salary reviews

The ideal candidate will possess:

  • A pleasant personality and excellent communication skills
  • Confident telephone manner and good attention to detail
  • Ability to work on own initiative and under pressure
  • Good time management and organisation skills
  • Competence in all Microsoft Office packages
  • Able to work well in a team with others in a busy office environment

Please note, you will need your own transport due to the location of our office.

New Appointments Group is a strictly non-smoking environment.



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