Executive Service Host

4 days ago


London, Greater London, United Kingdom The Lanesborough Full time

About Our Job Opportunity

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We are currently seeking an experienced Head Waiter/Waitress to join our dynamic team at The Lanesborough Grill.

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As a key member of our front-of-house team, you will play a vital role in delivering exceptional service to our discerning guests, ensuring their dining experience is nothing short of outstanding.

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Overview of the Role:

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As a Head Waiter/Waitress, you will be responsible for managing wait staff teams, coordinating table service, and providing exceptional customer service.

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You will work closely with our Executive Chef, Shay Cooper, to deliver modern and innovative British cuisine that showcases the best of seasonal produce.

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Your Key Responsibilities Will Include:

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  • Managing wait staff teams and coordinating table service">
  • Providing exceptional customer service and responding to guest feedback">
  • Upselling and promoting hotel services and amenities">
  • Maintaining high standards of food quality, presentation, and cleanliness">
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Salary and Benefits:

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Gross Salary: £45,000 - £60,000 per annum, depending on experience

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Benefits:

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  • ">
  • Comprehensive training program">
  • Ongoing professional development opportunities">
  • Discounts on hotel stays and dining experiences">
  • Access to employee wellness programs">
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Requirements:

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To succeed as a Head Waiter/Waitress at The Lanesborough Grill, you will possess excellent communication and interpersonal skills, with the ability to work effectively under pressure.

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Key Qualifications:

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  • ">
  • Proven experience in a similar role or position within the hospitality industry">
  • Excellent communication and interpersonal skills">
  • Ability to work effectively under pressure and manage multiple tasks">
  • Knowledge of wine, spirits, and other beverages (desirable)">
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Working with Our Team:

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As a Head Waiter/Waitress, you will be part of a dynamic and supportive team that is dedicated to delivering exceptional service and creating unforgettable experiences for our guests.

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Why Work With Us?

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At The Lanesborough, we offer a unique and rewarding work environment that fosters growth, creativity, and innovation.

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We pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests.

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Ready to Join Our Team?

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Please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.

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