Service Host
3 days ago
The Langham, London is a renowned 5-star hotel seeking an exceptional Service Host to join its esteemed Palm Court team. As a Service Host, your primary role will be to deliver unparalleled service to guests, ensuring their experience is nothing short of extraordinary.
About the RoleIn this position, you will:
- Welcome guests with a warm and engaging smile
- Demonstrate in-depth knowledge of food and beverage menus
- Prioritize prompt, friendly, and efficient service
- Forge meaningful connections with guests to create lasting memories
- Cultivate opportunities for upselling and maximizing sales
To excel in this role, you will possess:
- Exemplary knowledge of food and beverages, particularly afternoon tea
- Previous experience in a similar high-end environment
- A flair for delivering exceptional service with a passion for pleasing guests
- Confidence, professionalism, and an engaging personality
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary of £25,000 - £35,000 per annum
- 28 days of holiday (inclusive of Bank Holidays) with opportunities for increased leave based on length of service
- Access to Wagestream, a salary advance benefit
- Complimentary accommodation at all Langham Hotels & Resorts
- Discounted accommodation at The Langham, London for yourself and family members
- Seasonal Travelcard loan and subsidized taxi journeys
- Employee recognition system, learning and development opportunities, and more
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