Service Host

3 days ago


London, Greater London, United Kingdom The Langham, London Full time

The Langham, London is a renowned 5-star hotel seeking an exceptional Service Host to join its esteemed Palm Court team. As a Service Host, your primary role will be to deliver unparalleled service to guests, ensuring their experience is nothing short of extraordinary.

About the Role

In this position, you will:

  • Welcome guests with a warm and engaging smile
  • Demonstrate in-depth knowledge of food and beverage menus
  • Prioritize prompt, friendly, and efficient service
  • Forge meaningful connections with guests to create lasting memories
  • Cultivate opportunities for upselling and maximizing sales
About You

To excel in this role, you will possess:

  • Exemplary knowledge of food and beverages, particularly afternoon tea
  • Previous experience in a similar high-end environment
  • A flair for delivering exceptional service with a passion for pleasing guests
  • Confidence, professionalism, and an engaging personality

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary of £25,000 - £35,000 per annum
  • 28 days of holiday (inclusive of Bank Holidays) with opportunities for increased leave based on length of service
  • Access to Wagestream, a salary advance benefit
  • Complimentary accommodation at all Langham Hotels & Resorts
  • Discounted accommodation at The Langham, London for yourself and family members
  • Seasonal Travelcard loan and subsidized taxi journeys
  • Employee recognition system, learning and development opportunities, and more


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