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Service Desk Support Specialist
2 months ago
Job Title: Service Desk Engineer
Job Summary:
We are seeking a highly skilled Service Desk Engineer to join our team at Peaple Talent. As a Service Desk Engineer, you will be responsible for providing technical support to our clients, resolving user issues, and ensuring the efficient operation of computer systems, software, and hardware.
Key Responsibilities:
- Handle support tickets and resolve user issues in a timely and efficient manner.
- Serve as the first point of contact for remote technical issues, providing quick and effective technical support to minimize user disruptions.
- Collaborate with internal teams to resolve complex technical issues and improve overall system performance.
Requirements:
- Proactive and capable of working in a fast-paced, constantly changing environment while maintaining professionalism.
- Knowledge of MS Client operating systems, including Windows 10 and Windows Server.
- Experience with MS Office 365, Office 2016, Office 2010, and SharePoint.
What We Offer:
- Competitive base salary: up to £30,000.
- 25 days annual leave.
- Cycle to Work scheme.
- Onsite parking.
About Us:
Peaple Talent is a leading provider of IT services, dedicated to delivering exceptional support to our clients. We are committed to fostering a collaborative and innovative work environment, where our employees can grow and develop their skills.
