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Administrative Support Specialist

2 months ago

London, Greater London, United Kingdom Bupa Full time
Job Description:

Administrative Support Specialist

Bupa Health Centre

Permanent - Part time, 24 hours per week

Shift time: 10.45am pa pro rata + fantastic benefits

Role Overview

We're seeking an Administrative Support Specialist to join our team at our health centre. As a key member of our administrative team, you'll be responsible for providing exceptional support to our clinical staff and patients. Your role will involve a range of administrative tasks, including:

  • Front Desk Operations
    • Welcoming patients and visitors, and providing a high level of customer service
    • Managing patient records and ensuring accurate and timely updates
  • Administrative Support
    • Preparing and scanning documents, and ensuring efficient filing systems
    • Assisting with day-to-day administrative tasks, such as post, answering calls, and managing card transactions
  • Facilities Management
    • Maintaining a clean and welcoming environment, and ensuring that facilities are well-presented
    • Resolving or escalating any issues that may arise

Requirements

To be successful in this role, you'll need:

  • Excellent Communication Skills
    • Ability to communicate effectively with patients, visitors, and clinical staff
  • Administrative Experience
    • Proven experience in an administrative role, with a focus on customer service and attention to detail
  • Technical Skills
    • Proficiency in Microsoft Office packages, including Word, Excel, and Outlook

What We Offer

We're committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As an Administrative Support Specialist with Bupa, you'll enjoy:

  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including 25 days holiday per year
  • Opportunities for Career Development
    • Access to training and development opportunities, to help you grow and succeed in your career
  • Supportive Team Environment
    • A supportive and inclusive team environment, with opportunities to collaborate and learn from colleagues

About Us

Bupa is a leading health insurer and provider, committed to making a positive impact on people's lives. We're passionate about delivering exceptional customer experiences, and we're looking for talented individuals to join our team. If you're a motivated and customer-focused individual, with a passion for delivering exceptional service, we'd love to hear from you.