Medical Secretary
21 hours ago
Job Title: Medical Secretary
Job Summary:
We are seeking an experienced Medical Secretary to join our established administration team at Roborough Surgery. As a Medical Secretary, you will be responsible for providing administrative support to our clinical team, ensuring the smooth operation of our practice.
Main Duties and Responsibilities:
- Typing of clinical team referrals, complete forms, letters, and information as given in a timely manner.
- Use of dictation software to produce audio typewritten work.
- DRSS worklist management rejected referrals, queries etc.
- General administration duties and tasks including use of Office 365 and other software
- Liaison with Hospitals/Patients/GPs/Practice staff/Other agencies
- Managing incoming telephone calls and redirect, document, or deal with accordingly, along with answer machine messages daily.
- Manage internal messages and personal NHS email daily and deal with accordingly.
- Manage the shared email accounts (Admin/Reports) and action as appropriate.
- Process Secretarial tasks received through Practice clinical system task screen.
- Processing and managing non-NHS workload (insurance reports, SARS requests, miscellaneous letters) following practice protocol.
- Action and process requests for Online Access to Medical Records plus associated medical records and online access workload to support the Practice Manager and Online Services Team.
- Liaise with the Practice Manager and other colleagues to support the whole Practice Team
- Respect confidential information received ensuring General Data Protection Regulations are always followed.
- Deal with all tasks and duties in a timely manner
Person Specification:
- Proficient Audio Typist; IT literate.
- Experience in a secretarial or similar role within General Practice or NHS
- Knowledge of SystmOne
- Certificate or Diploma in Medical Terminology
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