Technical Support Specialist
4 weeks ago
The ideal candidate will provide technical support on FANUC ROBODRILL equipment, including specification, practical demonstrations of technology, training, and site programming/optimisation to meet customer and internal requirements.
Key Responsibilities:
- Support internal teams and customers during pre and post sales, keeping them updated on new products, features, and capabilities.
- Support the sales team on generating machine configurations, solutions/concepts, and quotations.
- Provide professional support during shows and exhibitions, preparing and executing events.
- Report to the Head of Technical for overall performance and travel within the UK and abroad as required.
Requirements:
- Time served apprenticeship or similar qualification.
- High level expertise in CNC programming and interpreting technical drawings.
- Experience with NC programming, 5 axis milling, and CAM systems.
- Good knowledge of latest machining techniques and tooling solutions.
- Demonstrate knowledge of engineering principles, practices, and methods, environmental regulations, workplace safety, and employee/contractor supervision.
- Good problem analysis, resolution, and documentation skills.
- Be honest, flexible, and trustworthy with a high-quality work ethic.
- Be punctual and respectful.
Desirable Skills:
- Knowledge of FANUC 31i-B5 ROBODRILL control.
- Custom Macro B Programming.
- Experience with PMC.
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