Technical Support Specialist

4 weeks ago


Coventry, Coventry, United Kingdom findapprenticeships.co - Jobboard Full time

The ideal candidate will provide technical support on FANUC ROBODRILL equipment, including specification, practical demonstrations of technology, training, and site programming/optimisation to meet customer and internal requirements.

Key Responsibilities:

  • Support internal teams and customers during pre and post sales, keeping them updated on new products, features, and capabilities.
  • Support the sales team on generating machine configurations, solutions/concepts, and quotations.
  • Provide professional support during shows and exhibitions, preparing and executing events.
  • Report to the Head of Technical for overall performance and travel within the UK and abroad as required.

Requirements:

  • Time served apprenticeship or similar qualification.
  • High level expertise in CNC programming and interpreting technical drawings.
  • Experience with NC programming, 5 axis milling, and CAM systems.
  • Good knowledge of latest machining techniques and tooling solutions.
  • Demonstrate knowledge of engineering principles, practices, and methods, environmental regulations, workplace safety, and employee/contractor supervision.
  • Good problem analysis, resolution, and documentation skills.
  • Be honest, flexible, and trustworthy with a high-quality work ethic.
  • Be punctual and respectful.

Desirable Skills:

  • Knowledge of FANUC 31i-B5 ROBODRILL control.
  • Custom Macro B Programming.
  • Experience with PMC.


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