Senior Technical Systems Manager

2 weeks ago

Coventry, Coventry, United Kingdom Reed Specialist Recruitment Ltd. Full time

As a Technical Systems Manager at Reed Specialist Recruitment Ltd., you will play a pivotal role in developing and refining world-class systems, processes, and procedures that support our global Quality & Technical teams and supply base. This position requires a deep understanding of technical and quality management systems, making it ideal for someone with a strong background in complaints management, CAPA systems, allergens, QMS development, HACCP, KPI implementation, and product testing.

Key responsibilities include:

  • Supporting the development and continuous improvement of the quality management system, including procedures, policies, and codes of practice.
  • Managing and reviewing the complaints handling framework.
  • Supporting the management of product testing results and internal and external reporting.
  • Supporting the management of product withdrawal and recall processes.
  • Ensuring all quality team processes are clearly documented as part of the quality management system.

Required skills and qualifications include:

  • A passion for product quality, safety, and robust systems/processes.
  • Comfort with juggling multiple timelines and working in a highly agile environment.
  • Strong team player with effective relationship-building and stakeholder management skills.
  • Flexibility to determine the most appropriate work location to meet role requirements and achieve best performance.
  • Travel opportunities to various company bases.

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