Retail Team Leader

3 weeks ago

Aberdeen, Aberdeen City, United Kingdom Seasalt Limited Full time
{"title": "Supervisor - Part-time", "description": "Seasalt Retail Team Member Opportunity

We are seeking a skilled and motivated Retail Team Member to join our Aberdeen store team on a 32 hour permanent contract.

As a key member of our team, you will be responsible for:

  • Supporting the management team in creating a customer-centric service culture within the store
  • Guiding the Sales Advisor team on how to provide exceptional customer service and drive sales through omni-channel selling, customer data collection, and add-on purchases
  • Supporting the store leadership team with driving sales, profitability, and consistent KPI achievement
  • Implementing store visual merchandising, windows standards, and guidelines to maximize commercial opportunities
  • Training the Sales Advisor team on our brand, products, design inspiration, and services
  • Communicating store performances to the team and key stakeholders, providing regular feedback, and highlighting risks and opportunities for sales growth
  • Supporting the Store Manager with store operations, including stock management, loss prevention, escalation, incident reporting, health and safety, GDPR, cash handling, key holder responsibilities, and store safety standards
  • Being a key-holder for the store and having sole responsibility for running the store when required

As a Seasalt Retail Team Member, you will have the opportunity to:

Develop your coaching skills and provide feedback to the team

Participate in dedicated learning and development opportunities to enhance your skills and knowledge

  • Hourly rate: £12.50
  • 31 days paid annual leave, increasing with length of service
  • Health Cash Plan scheme to cover everyday health expenses and virtual mental health support
  • Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
  • Flexible benefits scheme to personalize your benefits package
  • Enhanced family leave policies
  • Pension Scheme with generous 7% employer contributions
  • Life assurance programme
  • Learning and Development opportunities, including specialist training, coaching, and professional qualification support
  • One day per year paid volunteering opportunities
  • Employee networks to support and celebrate our people
  • 100's of savings on top retailers and gym memberships through our discount hub

At Seasalt, we value a range of perspectives and aim to work flexibly where possible. We are committed to creating a diverse and inclusive work environment and welcome applications from all qualified candidates.", "lang_code": "en"}

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