Retail Team Leader

4 weeks ago


Aberdeen, Aberdeen City, United Kingdom Seasalt Limited Full time

Seasalt is a thriving retail lifestyle brand that puts its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.

We are seeking a skilled Retail Team Leader to join our Aberdeen team on a 24-hour permanent contract. As a key member of our team, you will be responsible for supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do.

Key responsibilities include:

  • Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases.
  • Implementing store visual merchandising, window standards and guidelines, and utilizing all product, categories, and bestseller information to maximize commercial opportunities within the store.
  • Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration, and services.
  • Communicating store performances to your team and key stakeholders around the business, providing regular feedback, and highlighting any risks and opportunities to sales for the business.
  • Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health and safety, GDPR, cash handling, key holder responsibilities, and store safety standards amongst others.

We offer a competitive hourly rate of £12.50, 31 days paid annual leave, increasing with length of service, and a range of benefits including a Health Cash Plan scheme, Employee Assistance Programme, and flexible benefits scheme.

At Seasalt, we value a range of perspectives and aim to work flexibly where possible. We are committed to supporting our employees and providing opportunities for growth and development.


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