Retail Team Leader
2 weeks ago
**About the Role**
Deichmann is seeking a highly motivated and enthusiastic Retail Supervisor to join our team in Aberdeen. As a key member of our store management team, you will play a vital role in delivering an exceptional shopping experience to our customers.
**Key Responsibilities**
- Lead and supervise the store team in the absence of the Store Manager.
- Open and close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as and when required.
- Ensure the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
**Personal Characteristics**
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can-do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).
**What We Offer**
As a Retail Supervisor at Deichmann, you will be offered a competitive hourly rate of up to £12.64 per hour, plus non-contractual, hourly sales commission. You will also have the opportunity to grow and develop within your retail career.
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