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Administrative Support Officer

4 weeks ago

Armagh, United Kingdom Brook Street Full time
Job Title: Senior Clerical Officer

We are seeking a highly skilled and experienced Senior Clerical Officer to join our team at Brook Street (UK) Ltd. As a Senior Clerical Officer, you will provide administrative support to the Special Education Needs Department in Armagh.

Key Responsibilities:

• Provide advice and assistance to Education Authority officers, customers, and other professionals as directed by the Programme Manager.

• Provide administrative support for the daily functional and operational staff.

• Be proficient in MS Packages such as Excel, Outlook, and Word.

• Conduct typing and word-processing duties.

Essential Criteria:

• Have the equivalent of five GCSEs at grade C or above and at least one-year administrative experience in an office environment.

• Have good customer service skills, along with excellent verbal and written communications skills.

• Be a good Team player with the ability to work on one's own initiative.

Job Requirements:

• Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment.

• Answer telephone calls and queries from customers and clients and accurately record the call conversation, escalating to the correct department when necessary.

• Assist in the collation of factual data and statistical information from various sources.

About the Role:

This is an exciting opportunity to join our team at Brook Street (UK) Ltd and contribute to the success of our Public Sector client. If you are a motivated and experienced administrative professional, we encourage you to apply for this role.