Technical Support Specialist
7 hours ago
Job Title: Technical Support Specialist
Location: Homebased with travel requirements
The role requires being part of a 24/7 365 on call rota for critical calls after completion of training.
Responsibilities:
- Support and maintain the CAD application in accordance with agreed customer's KPI's and Service and Maintenance Contracts
- Resolve customer tickets and associated frontend/backend problems in control rooms and data centres
Requirements:
- Windows Expert, drivers, updates and software maintenance
- Cyber-security aware
- Hardware maintenance, e.g. drive replacement, RAM upgrade
Salary: £25,000 - £27,000 per annum plus on call allowance (1 week in 5)
Benefits:
- Full-time 40h/wk with 28 days annual leave plus stats
- Company pension scheme
- Vehicle for business use
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