Service Delivery Lead
1 week ago
We are seeking a highly skilled and experienced Team Leader to join our team in Belfast City Centre. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers.
Job Description- Manage a team of customer service representatives to achieve business objectives.
- Maintain high standards of customer service and ensure that all customer interactions are handled professionally and efficiently.
- Develop and implement plans to improve customer satisfaction and loyalty.
- Collaborate with other teams to identify opportunities for process improvement and implement changes to enhance the customer experience.
- Monitor and analyze customer feedback and use insights to inform business decisions.
- Bachelor's degree or higher in a relevant field.
- Minimum 1 year of experience in a leadership or management role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
Estimated salary: £40,000 - £50,000 per annum, depending on experience.
-
Service Delivery Lead
5 days ago
Belfast, United Kingdom REED Specialist Recruitment Full timeJob Summary: Service Delivery LeadAbout the Organisation:We are a leading organisation in Belfast seeking a Service Delivery Lead to oversee our services. This is a Full-Time, Permanent position with a salary of £32,000 - £35,000 per annum.Key Responsibilities:Ensure the physical, social, intellectual, spiritual and emotional needs of customers are catered...
-
Technical Service Delivery Lead
4 weeks ago
Belfast, United Kingdom PA Consulting Full timeDelivering Exceptional Customer ExperiencesWe're seeking a skilled Technical Service Delivery Lead to join our team at PA Consulting. As a key member of our organization, you will play a crucial role in delivering market-leading customer experiences for our innovative products and platforms.In this challenging yet rewarding position, you'll be responsible...
-
Digital Service Delivery Lead
4 weeks ago
Belfast, United Kingdom Kainos Full timeAt Kainos, we empower individuals to transform digital services for millions of citizens and drive business growth for Fortune 500 companies.We're a people-first culture that values diversity, equity, and inclusion. Our team is committed to building a workplace where everyone feels valued, respected, and given an equal chance to thrive.We're seeking a...
-
Delivery and Operations Lead
2 weeks ago
Belfast, United Kingdom communityni - Jobboard Full timeDelivery and Operations LeadWe are seeking an experienced Delivery and Operations Lead to join our team. In this role, you will be responsible for managing the delivery of our programmes and services, ensuring that they meet the required standards and are delivered on time.About the Role:This is a challenging and rewarding role that requires strong...
-
Delivery Excellence Lead
5 days ago
Belfast, United Kingdom Kainos Full timeJob Title: Technology Service DirectorAbout the Role:We are seeking an experienced Technology Service Director to lead our delivery capability and ensure successful and efficient delivery of multiple engagements across an account portfolio.Main Responsibilities:Leading and championing a team to create a positive and creative culture for our people to perform...
-
IT Service Delivery Director
4 weeks ago
Belfast, United Kingdom Northern Ireland Housing Executive Full timeSeeking a skilled IT professional to lead our service delivery team at the Northern Ireland Housing Executive.About UsWe are a leading provider of housing services in Northern Ireland, dedicated to delivering high-quality solutions for our customers.The successful candidate will be responsible for reporting to the IT Service Manager and assisting with the...
-
Service Delivery Director
2 days ago
Belfast, United Kingdom MCS Group Full timeWe are seeking an exceptional Service Delivery Director to join our team at MCS Group, a leading provider of IT services in Northern Ireland.Job Description:This is an exciting opportunity to lead a team of IT professionals and drive the delivery of high-quality services to our clients. As a Service Delivery Director, you will be responsible for managing a...
-
Delivery Lead
3 weeks ago
Belfast, United Kingdom Version 1 Full timeJob DescriptionThis is an exciting opportunity to join our team as a Delivery Lead, responsible for delivering a significant workstream within our transformation programme. The ideal candidate will have extensive experience of programmes/workstreams/projects across requirements gathering, planning, governance, interdependency management, risk and issue...
-
HR Delivery Lead
2 weeks ago
Belfast, United Kingdom Spence & Partners Limited Full timeWe are looking for a talented HR Delivery Lead to join our team at Spence & Partners Limited. In this role, you will be responsible for delivering high-quality HR services to internal and external stakeholders, working closely with the People & Culture team to ensure seamless delivery.The successful candidate will have strong administrative skills, attention...
-
Service Delivery Executive
2 days ago
Belfast, United Kingdom VANRATH Full timeJob Title: Service Delivery ExecutiveJoin VANRATH's award-winning recruitment team in Belfast and take on the exciting role of Service Delivery Executive. This is a full-time, permanent position with an attractive salary and benefits package.About the Role:Salary: Negotiable + Fantastic Benefits Package (£30,000 - £40,000 per annum)Key...
-
Service Delivery Manager
4 weeks ago
Belfast, United Kingdom CPL Full timeCPL is seeking a highly skilled Service Delivery Manager to join their team based in the Belfast area. This individual will be responsible for managing the delivery of services to meet customer needs and expectations.About the CompanyNI Water is Northern Ireland's leading water group, committed to providing excellent service to its customers. They pride...
-
Product and Project Delivery Lead
4 days ago
Belfast, United Kingdom Enso Recruitment Full timeJob Title: Product and Project Delivery LeadWe are seeking a highly experienced Product and Project Delivery Lead to join our team at Enso Recruitment. In this role, you will lead the planning and delivery of product features and customer enhancements across the entire engineering department.The successful candidate will have a strong background in product...
-
Service Delivery Director
5 days ago
Belfast, United Kingdom Arjo UK Full timeJob Description:Arjo UK is seeking an experienced Service Delivery Director to lead our field operations team in the UK. The successful candidate will be responsible for developing and implementing strategies to improve service delivery, customer satisfaction, and operational efficiency. This is a challenging and rewarding role that requires a motivated and...
-
Technology Delivery Lead
4 days ago
Belfast, United Kingdom Apple Recruitment Full timeJob Description:We are seeking an experienced ICT project manager to lead the delivery of complex ICT projects. The successful candidate will have a strong background in project management, excellent communication skills, and the ability to manage and lead change within an organization.About the Job:The ICT project manager will be responsible for managing...
-
Service Delivery Expert
2 days ago
Belfast, United Kingdom BT Full timeAbout the position:We're seeking a Service Delivery Expert to join our team in Belfast. In this role, you will be responsible for ensuring seamless delivery of services to our clients, working closely with internal teams to achieve business objectives.Key responsibilities include:Delivering exceptional customer service to our clientsManaging customer...
-
Cloud Infrastructure Delivery Lead
4 weeks ago
Belfast, United Kingdom AECOM Full timeUnlock Career Growth as a Cloud Infrastructure Delivery LeadAECOM, a world-leading infrastructure consulting firm, is seeking an exceptional Cloud Infrastructure Delivery Lead to join our Dublin or Belfast office. In this pivotal role, you will drive the successful delivery of complex projects from inception to completion.Your primary responsibilities will...
-
Service Delivery Manager
5 days ago
Belfast, United Kingdom CPL Full timeJob Title: Service Delivery ManagerLocation: Belfast areaJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at NI Water. As a Service Delivery Manager, you will be responsible for overseeing the smooth operation of our network and ensuring that our customers receive high-quality service. You will work closely with...
-
Service Delivery Specialist
2 days ago
Belfast, United Kingdom BT Full timeBecome a Service Delivery Specialist at BT, where you'll have the opportunity to make a real difference in people's lives. With a focus on providing exceptional customer service, you'll work closely with customers to resolve issues and find solutions that meet their needs.Your BenefitsA great starting salary of £23,504, with opportunities for...
-
Strategic Delivery Lead
4 weeks ago
Belfast, United Kingdom Turner & Townsend Group Full timeWe are looking for a skilled Project Manager to join our Belfast Real Estate team. As a key member of our team, you will be responsible for delivering high-quality project management services to our clients.Job Summary:Turner & Townsend has an exciting opportunity for a Project Manager to help guide our clients and their professional teams on exciting...
-
Technical Service Delivery Specialist
4 weeks ago
Belfast, United Kingdom Hayward Hawk Full timeJob Description: Technical Service Delivery SpecialistHayward Hawk is seeking a highly skilled Technical Service Delivery Specialist to join our team. As a key member of our technical services department, you will be responsible for delivering exceptional service to our clients, including designing, implementing, and maintaining complex IT infrastructure...